Information Technology Store Manager

PRAKASH DULAL

*** ***** **** *****

GLEN BURNIE, MD 21061

**************@*****.***

PHONE NO-443-***-****

EDUCATION

Devry University

Bachelor of Science: Information Technology & Networking Minor Major: Cyber Security

Devry University 1200 E. Diehl Rd, Naperville.

Graduate: Aug- 2024.

Professional Summary

• Planning and executing a monthly budget, allocating responsibilities to staff, and monitoring inventory levels and purchases.

• Recruiting, training, and assigning shifts to employees. Managing complaints, maintaining store reputation, and motivating customers.

• Forecasting demand, controlling stock, and managing inventory.

• Preparation of promotional materials and analysis of sales and revenue reports.

• The health and safety of the workplace is ensured by ensuring compliance with legal requirements.

Monitoring market trends and identifying opportunities for improvement. Work Experience

Store Manager

06/2016 to 01/2021

Royal Farms

7136 Montevideo Rd, Jessup, MD 20794

• Ensure every customer receives outstanding service.

• Adhere to the execution of stablished Royal Farms rules, policies, procedures, and system support and follow all safety and loss prevention initiatives

• Assemble an effective retail team through recruiting, training, and development.

• Implement strategy to maintain operational excellence.

• Monitor and analyze business processes and results to achieve Royal Farms goal. Adhere to company

policy for checking in external and internal vendors.

• Ensure the proper execution of all Royal Farms marketing programs.

• Conduct meeting, compliance of Royal Farms policies, systems, and safety. Store Manager

(7- ELEVEN)

12/2009 to 06/2016

405-D N FREDERICK RD GAITHERSBURG MD 20877

• Manage inventory through forecasting needs, ordering accordingly, stocking

• appropriately and complying with merchandising standards. Develop successful sales plans to increase store profitability. Recruit, train, develop and motivate employees.

• Assist the accounting and finance team in daily operations.

• Set standers and model behavior to deliver optimum customer services.

• Completed point of sale opening and closing procedures.

• Managed store employees successfully in a fast-paced environment through proactive communication.

SKILLS

• Pursuing COMTIA, A+, NETWORKING+ AND SECURITY +

• Negotiation skills

• Communication and presentation skills.

• Collaboration and cross-functional coordination. Problem solving and critical thinking.

• Adaptability and flexibility.

• Time management and prioritization. Empathy and customer-centric mindset.

Contact this candidate