Customer Service Quality Control
Resume:
EVERETT PETERSON
***************@*****.***
PROFESSIONAL SUMMARY:
20+ years of restaurant experience. Extensive background in customer service and hospitality. Recognized for attention to detail and strong leadership skills. Team player who works respectfully with all employees, and understands the responsibilities of doing a job to the specifications of the establishment.
EMPLOYMENT:
Snooze Chapel Hill, NC. 10/26/2023 – to Present
Cook
Ted’s Montana Grill Durham, NC. 3/25/2023- 10/20/2023
Server
Namolis Pizza Apex, NC 9/2022 – 3/2023
Open and close restaurant; prep, cook, expo,
Ran the line, quality control, trained new
cooks.
Panera Bread (West Franklin Street) Chapel Hill, NC 4/2022 – 9/2022
Morning Opener: prep, cook, quality control,
Expo. Run entire line, and trained new hires.
Kipos Restaurant Chapel Hill, NC 6/2021 – 4/2022
Server
Responsible for delivering excellent customer service, as well as handling monetary transactions.
Cuban Revolution Restaurant and Bar Durham, NC 9/2019 – 5/2021
Server/Manager
Responsible for delivering excellent customer service, as well as handling monetary transactions. In charge of training new employees and making the schedule. Also, F.O.T.H./Bar Manager.
CDC Carolina Design and Construction Raleigh, NC. 1/2015 – 8/2019
Production Supervisor
SilverLight Productions,Inc Chapel Hill, NC 2014 -2019
Production Manager
Fox & Hound Raleigh, NC 6/2012 – 8/2014
Server/Shift Leader /F.O.T.H.Assistant Manager
Responsible for delivering excellent customer service, as well as handling monetary transactions. In charge of training new employees, after only a few weeks of employment.
Brier Creek Country Club Raleigh, NC 9/2014 – 5/2015
Banquet Server/Captain
Responsible for delivering excellent customer service in a banquet setting. Daily responsibilities include, but are not limited to, set up and break down of events, delivery of numerous courses and beverages, full set up and break down of multiple bars, and anticipate guests’ needs continually and fulfill them appropriately.
Twisted Fork Raleigh, NC 3/2010 – 6/2012
Server/Shift Leader
Responsible for delivering excellent customer service, as well as handling monetary transactions. Completed training as a bartender.
Mellow Mushroom Wake Forest, NC 4/2009 – 3/2010
Server
Responsible for delivering excellent customer service, as well as handling monetary transactions.
One Restaurant Chapel Hill, NC 2/2007 – 3/2009
Server/Shift Manager
Responsible for delivering excellent customer service, as well as handling monetary transactions.
F.O.T.H. Scheduling and checking servers out at end of shift.
Silvios Brazilian BBQ Hermosa Beach, CA 7/2003 – 5/2005
Head Cook
Ran line and handled day to day responsibilities when kitchen manager was gone. Was Manager during late night service.
Chapel Hill Country Club Chapel Hill, NC 6/2001 -5/2003
Sous-Chef
Ran kitchen when head chef was gone. Ordered product and responsible for making the schedule.
King Fish House Long Beach, CA 3/2000 – 5/2001
Line Cook
Responsible for delivering excellent customer service, as well as handling monetary transactions.
Contact this candidate