Accounts Receivable Customer Care

LES BRINEY ***** E Nevada Cir Aurora CO ***** 719-***-****

******@*****.*** www.linkedin.com/in/les-briney-86089a119 Objective:

I am a highly skilled bilingual, knowledgeable and proficient accounts receivable, payable and collection specialist. I bring extensive work experience in financial documentation, invoicing and customer care. I desire a personally challenging and fulfilling position with a company that values hard work and loyalty.

Software skills:

Salesforce Yardi Zoura As400 Invision Oracle Netsuite Billing Orchard Roadrunner Quickbooks/GP/SAP/Tesorio.

Experience:

Paragon28- Exclusively Foot and Ankle Implants 02/05/2022-Present Managing and collecting outstanding accounts receivable from customers. Monitoring accounts to identify outstanding debts. Investigating historical data for each debt or bill. Finding and contacting clients by email and phone to ask about their overdue payments. Working with field sales rep and sending out their weekly Aging reports. Maintaining relationships with AP depts for all East- southeast hospitals in the US. (240 clients) D&B Finance credit processor for new clients. Creating new invoices on credit debit rebill. (off setting) FDCPA compliance. McWhinney Real-estate Development Firm/AP Assistant /Temp 09/01/2021- 01/28/2022 Processing invoices through Yardi system. Responsible for check runs, wire payments and mailing checks out. (overnights, liens) Uploading and Coding invoices for our vendors to correct entities. Tax updates for end of year with total amounts to each property in counties with Mil levy tax % Driving to different office locations. 1099’s updates. COI Updates in system. Sunrun – Collection/Billing/Cash app Specialist 02/02/2019 – 10/01/2021 Handling inbound and outbound calls with the objective of collecting delinquent accounts 30+ Days past due. Bilingual Collections and Cash App Representative. Negotiating settlements and establishing a promise to pay. Researching, analyzing, and settling all customer billing disputes. Refunds, invoice adjustments. Working closely with other departments. utilizing Salesforce on related billing issues. Categorizing aging report with over 500 customers, to obtain payments on past due accounts. Estimated collection $ 397,562.19. Akerna (MJ Freeway)- Billing Specialist, Ap, Collections, Logistics 04/2015 - 01/2019 Performed duties as a universal agent across multiple accounting and Accounts receivable platforms. Responsible for handling the daily billing process, consistently, accurate and up to date. Answered incoming calls from clients, adjusted billing and collected payments. Collaboratively with other departments, Collecting from customers with late payments 30+ days past due. Dealt with chargebacks, problem solving and approved contracts on new clients. Responsible for posting all payments. Also Accounts Receivable reporting between our billing software and our accounting systems. In charge of tracking checks, wire transfers and other methods of monetary transactions. Staples - Logistics, Account Analyst, Customer Service 06/2006 - 02/2016 Loyal employee of Staples for 10 years. Achieved 3 promotions. Performed duties as a detailed Account Analyst responsible for purchase orders, budgeting and overall top tier customer services. Duties as a Logistic Operation Specialist that included but were not limited to difficult problem solving, order detail/resolution that required communication with the delivery Team and/or Third- party couriers. Involved in Staple’s Community Outreach Program that worked with urban city school districts in Denver and surrounding areas.

Education:

High School Diploma – Eagle Crest High School – 1996