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Benefits and Payroll Manager

Location:
Charlotte, NC
Posted:
March 18, 2025

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Resume:

Michael W. Porter, GBA

***** ******** ****, **** ****, NC 28227

704-***-**** ********@*****.***

Relevant Skills

Human Resources

• Knowledge of ACA, HIPAA, ERISA, PBGC, FMLA, Treasury, CMS, and DOL Regulations.

• CRM and HRIS software knowledge (Employee Navigator, Salesforce, Workday).

• Experience in 4 payroll systems (iSolve, PrimePay, Proliant, Workday/ADP).

• Perform the audits of Benefit Invoices and Payroll Deductions.

• Group Benefits Associate certificate

Customer Relations

• Comfortably able to interact within a diverse company environment.

• Ability to translate government and benefit regulations to educate my co-workers and clients. Public Speaking

• Presenter at 2010 Medco Drug Trend Symposium “Roundtable on Employer Group Wraparound Plans for Medicare Part D”

• Numerous presentations on the Affordable Care Act, Medicare Part D, HIPAA, and FMLA Employment History

Printful, Inc., Charlotte, NC

Payroll/Benefits Administrator

2021 – Present

• Successfully transitioned a growing company from being a client of a Professional Employer Organization to handling their own payroll and benefits.

• Process payroll for employees located in multiple states.

• Ensure the quarterly and annual filing of state and federal taxes are completed by payroll vendor. Add new state and local tax authorities as needed.

• Oversee the company leave policies to ensure compliance with FMLA and state leave programs. Assist employees with short and long term disability questions and claims.

• In partnership with Human Resources Director, review and make recommendations on employee benefit plan design changes and cost sharing.

• Integrate newly acquired companies into the Printful Group payroll and benefit cycles. FullHR, Inc., Charlotte, NC

Senior Client Liaison

2019 – 2021

• Serve as the chief client problem solver for Payroll and Benefit Clients with Payroll and Employee Benefit Vendors.

• Process the payroll for our clients with less than 20 employees.

• Enroll clients’ employees in benefit programs at open enrollment and date of hire. Michael W. Porter, GBA

John Moody State Farm Insurance Agency, Charlotte, NC Insurance Account Representative

2018 – 2019

• Sold State Farm Life, Property and Casualty policies.

• Serviced accounts when a claim was filed.

USI Insurance Services Inc., Charlotte, NC

Employee Benefits Sales Underwriter

2017 – 2017

• Reviewed client’s health insurance renewals for hidden surcharges and worked on improving their benefit rates.

• Assist Sales Team with presentations to existing and potential clients on the value of USI Insurance services.

• Interacted with the Insurance company underwriters in reviewing rate quotes. GoHealth, Charlotte, NC

ACA Benefit Advisor

2016 – 2017

• Provided leadership and education to new insurance agents selling Affordable Care Act policies in Illinois, Oklahoma, and Texas from a call center.

• Consistently met and exceeded sales goals for new enrollment for ACA policies in Illinois, Oklahoma, and Texas.

Pension Fund of the Christian Church, Indianapolis, IN Director of Health Benefit Services

2002 – 2016

• Provided the daily operational administration of the self-insured health plan, the Christian Church Health Care Benefit Trust (CCHCBT), and Human Resources guidance for the Christian Church (Disciples of Christ) and members of the Stone-Campbell Tradition for 14 years.

• Oversaw the financial recovery of the CCHCBT from a negative balance of $6 million to a positive reserve balance of $5 million in 4 years.

• Implemented regulations of ACA, HIPAA, and ERISA legislation for the CCHCBT. Christian Theological Seminary, Indianapolis, IN

Special Project Accountant

2000 – 2002

• Performed the duties of a staff accountant by posting to and balancing general ledger accounts.

• Enrolled newly hired staff into their employee benefits.

• Set up the annual open enrollment meeting with professors and staff. Michael W. Porter, GBA

Education

Bachelor of Science, Accounting

University of Indianapolis, Indianapolis, IN

Group Benefit Associate

International Society of Certified Employee Benefits Specialists Licenses

North Carolina Department of Insurance

Licensed Agent – Life, Health, Accident, Property and Casualty Organizations

North Carolina Beach Buggy Association, Avon, NC

Former Director, Board of Directors

Son of the American Legion Post 182, New Palestine, IN Carolinas Benefits Coalition, Charlotte, NC

USO, Charlotte, NC

Volunteer, Charlotte Douglas International Airport



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