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Customer Service Nursing Assistant

Location:
Bessemer, AL
Posted:
March 18, 2025

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Resume:

Carletta Davis

Bessemer, AL *****

***************@*****.***

+1-205-***-****

Professional Summary

Results-driven CNA with 35 years of experience in healthcare, customer service, and management. Proficient in medical terminology, marketing, and research. Possess a Master's degree in Criminal Justice and a Certificate in CNA. Skilled in leadership, communication, and supervising experience. Seeking a role that utilizes my diverse skills and experience. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Certified Nursing Assistant (CNA)

Legacy Health-Pleasant Grove, AL

June 2023 to Present

Taking vital signs, providing care for residents

Nursing Aid

Diversicare Health Care-Bessemer, AL

June 2022 to Present

Caregiver providing care for residents

Stower/Picker

Amazon Warehouse-Birmingham, AL

October 2022 to June 2023

Pick and stow

Assistant Manager

Premier Kings Inc-Woodstock, AL

May 2022 to June 2022

Managing store operations

CNA - Certified Nursing Assistant

Birmingham Nursing and Rehab Center-Birmingham, AL April 2022 to June 2022

Caregiver, check vitals

Picker/Packer

dollar general distribution center-Bessemer, AL

November 2021 to February 2022

Recycling

Shift Manager

Taco Bell-Hueytown, AL

October 2020 to April 2021

Managing store operations

Swing Manager

McDonald's-McCalla, AL

March 2020 to July 2020

Managing store operations

Argm

Burger King-McCalla, AL

June 2019 to October 2019

Managing store operations

Kfc argm

Jack marshall foods-McCalla, AL

March 2018 to August 2018

Popeyes crew member

Popeye's Restaurants-Birmingham, AL

August 2015 to September 2017

Caregiver

Oxford HealthCare-Northport, AL

March 2012 to October 2015

Taking care of patients

Housemom

Greek Kitchen Management

August 2011 to May 2014

Cook and preparing 3 meals a day 6 days a week and catering every other Saturday for 180 paternity students.

Assistant Manager/Manager

Wynsonn12-Birmingham, AL

January 2002 to August 2010

Assistance theatre

Education

Freshman in Bachelor's criminal justice probation and parole Strayer University-Virginia - Birmingham, AL

April 2023 to Present

Master's degree in Criminal Justice

Post University

October 2019 to October 2023

Senior in Associate criminal justice management case American InterContinental University-Online - Arizona City, AZ August 2019 to October 2022

Certificate in CNA

Shelton State Community College - Tuscaloosa, AL

October 2008 to April 2009

General educational development in Ged

Lawson State Community College-Birmingham Campus

August 2004 to May 2006

Business Management in Barbering

Lawson State Community College-Birmingham Campus

August 2004 to May 2006

Nursing Licenses

CNM

Expires: July 2025

State: AL

Skills

• Medical terminology

• Marketing

• Research

• Cooking

• Legal research

• Leadership

• Proofreading

• Microsoft Excel (7 years)

• Shift Management

• Microsoft Word

• Microsoft Office

• Menu Planning

• Communication skills

• Supervising Experience

• Communication skills

• Forecasting

• Kitchen management

• Cooking

• Legal drafting

• POS

• Basic life support

• Medical terminology

• Litigation

• Banquet Experience

• Notary Public (2 years)

• Microsoft Powerpoint ÈX[ YÙ[Y[ S YÛÝX][ۂSZXܛÜÛٝÝÙ\ Ú[

• Paralegal experience

• Editing

• Anatomy knowledge

• Typing (10+ years)

• Customer service

• Training & development

• Cleaning Experience

• Purchasing

• Accounting software

• Paralegal

• Account management

• Home Care

• Training & development

• Restaurant experience

• Sales

• Serving Experience

• Driving

• Caregiving

• Kitchen Management Experience

• Special education

• Teaching

• Typing

• Inventory Control

• Childcare

• Analysis skills

• Culinary Experience

• Management (10+ years)

• Food Safety

• Proofreading

• QuickBooks

• Front desk

• Computer skills

• Events management

• Kitchen experience

• Pricing

• Recruiting

• Human Resources

• Quality assurance

• Store Management Experience

• Shift management

• Microsoft Powerpoint (7 years)

• Quality Assurance

• Meal Preparation

• Criminal defense law

• Microsoft Access (7 years)

• Restaurant Experience

• Recruiting

• Assistant Manager Experience

• Leadership

• Food Preparation

• Adobe Acrobat (7 years)

• Merchandising

• Food Production

• Salesforce

• Profit & loss

• Kitchen Experience

• Labor Cost Analysis

• Catering

• Classroom experience

• Grocery store

• Microsoft Excel (10+ years)

• Public speaking

• Purchasing

• Events Management

• Retail Sales

• Menu planning

• Restaurant Management

• Cash register

• Legal drafting

• P&L Management

• Windows

• Retail sales

• Supervising experience

• Budgeting

• Forecasting

• Legal Research

Languages

• Spanish - Fluent

Certifications and Licenses

Certified Home Health Aide

July 2023 to Present

First Aid Certification

Driver's License

CNA

Food Handler Certification

CPR Certification

Certified Notary Public

April 2024 to April 2029

Notable

State Tested Nursing Assistant

EMT Certification

CPI Certification

Certified Behavioral Health Technician

NRCMA

State Tested Nursing Assistant

Publications

Notary

April 2024

Additional Information

Servsafe certificate



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