Data Entry Specialist
Resume:
Molly van Dyke
Experienced Admin Support & Data Entry
Expert Transitioning to Call Center
Representative
Dedicated professional with a strong background in data management and customer service, seeking to leverage skills in a Call Center Representative role. Proven ability to communicate effectively and resolve issues efficiently. *************@*****.***
Chisholm, MN
Work Experience
Benefits Specialist
Arrowhead Promotions
October 2023 - September 2024 • Chisholm
• Administered employee benefits programs, ensuring accurate and timely enrollment processes.
• Communicated effectively with employees to address benefit-related inquiries and resolve issues promptly.
• Coordinated with insurance providers to streamline benefit processes and enhance customer satisfaction. Retail Merchandiser
WINSTON RETAIL
January 2021 - March 2023 • Chisholm, MN
• Executed merchandising strategies to drive sales and enhance customer experience.
• Maintained store aesthetics, ensuring products were displayed according to company standards.
• Built and maintained strong relationships with customers to ensure satisfaction and repeat business. Funeral reimbursement intake specialist
FEMA Contracting through insight global
February 2021 - March 2022 • Remote in Chisholm, MN
• Processed funeral reimbursement claims with accuracy and efficiency, ensuring timely resolution.
• Delivered excellent customer service by addressing client inquiries and concerns with empathy.
• Verified eligibility for reimbursement while handling sensitive information with confidentiality. Greenhouse Worker/Administrative Assistant
Cherry Greenhouse
May 2014 - December 2019 • Iron, MN
• Assist with the daily maintenance of the greenhouse
• Coordinate meetings and appointments for management
• Maintain inventory of greenhouse supplies
• Data entry and record-keeping tasks
• Assist with social media and marketing efforts
Education
Chisholm Senior High School
High School, High school diploma
September 1998 - May 2003 • Chisholm, MN
High school diploma
Licenses and Certifications
Data Privacy and Security Certification
Department of Defense
March 2021
Ethics and Code of Conduct Certification
Department of Defense
March 2021
Skills
Management Services Increasing Revenue Database Systems Precise Consistency Customer Satisfaction Analyzing Data Federal Government Inventory Processing Written Communication Skills Inventory Management Meet Deadlines Sensitive Communicated Effectively Microsoft
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