Support Associate Customer Service

Alieth Ruby Guerrero Vieyra

**** **** *. **. ******* Tx. 75043 469-***-**** ******.*******@*****.***

Skills

55+ WPM

Fluent- English/Spanish

Proficient in Microsoft

Outlook Word Excel

UKG KRONOS System Customer Service

Scanner Organization System Scheduling

To whom it may concern

I am reaching out to express my interest in new opportunities at UT Southwestern Medical Center. I strongly believe that my extensive experience aligns well with the organization's values and objectives, and I am enthusiastic about contributing to UT Southwestern's mission. I am confident in my ability to bring valuable contributions to UT Southwestern.

Beyond work, I enjoy spending time with my two children, trying new things, and spending time with family!

Thank you for considering my application.

I am eagerly looking forward to discussing how I can contribute to UT Southwestern's goals and values.

Please do not hesitate to reach out to me at your convenience.

Neiman Marcus August 2022- Present Optimum Support Associate

(Sales Support Associate) supports the sales floor by executing back of house operational functions to contribute the enhancement of the customer experience to improve sales performance and bottom-line profitability

Sales Support Associate supports the sales floor by executing back of house operational functions. They contribute to the enhancement of the customer experience to improve sales performance and bottom-line profitability

Inventory control

Supports online sales activity via accurate and timely order fulfillment

Supports merchandise price changes

Nordstrom May 2022-December 2022 Fulfillment Associate

Work in a fast-paced environment to prioritize multiple tasks providing organizational skills and attention to detail

Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments

Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes in a timely manner

Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Amazon April 2019-March 2022 Fulfillment Center Warehouse Associate

Selecting, packing, and shipping orders – in some cases, for our super-fast (2-hour or less) delivery service

Receive inventory to get customer orders ready, load boxes into trucks for shipment, in a timely manner, under a fast pace environment

Responsible for accurately loading and unloading trailers, verifying route load(s), trailer reports, and maintaining the shipping yard

Count and check products for accuracy and quality, maintain accurate records, report overages and shortages, & participate in "Cycle Counts"

Troubleshoot issues with packing equipment, label machines, tapers, palletizers, etc

Sam’s Club August 2011 March 2019

AT&T-Retail Sales Consultant

Submit new contracts for new and existing customers

Build a total solution for our loyal and valued customers to meet or exceed your monthly sales objectives

Offer tailored and thoughtful solutions to fit each person, family or business

Represent AT&T with utmost professionalism and courtesy

Cooperate with your fellow Retail Sales Consultants to achieve a team approach to sales and customer service

Cash handling

References

Jaquie Saba

Amazon Manager 2019 214-***-****

Christopher Gutierrez

Neiman Marcus Manager 2022 972-***-****

Brynn Heberer

Neiman Marcus Manager 2022 469-***-****

Education

June 2011

Diploma Dallas, TX Emmett J. Conrad High School

August 2013-2014

Business Dallas, TX Eastfield College

Contact this candidate