Customer Service Sales Consultant
Resume:
Nicholas Cuono Jr
Bangor, PA
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
F&I Manager
Muller Powersports - Phillipsburg, NJ
June 2017 to Present
Sales consultant
Finance
Bar and Floor Manager
Pearly Bakers - Easton, PA
May 1999 to August 2017
Routinely check identification of patrons purchasing alcoholic beverages
• Continually provide exceptional service to customers by being friendly, knowledgeable and accommodating
• Maintain a constant, regular attendance record
• Expertly prepare both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes
• Set up storeroom and work areas to allow easy access to stock items
• Enter orders into a computer system quickly and in proper sequence
• Actively promote a cooperative and harmonious working climate to boost morale, productivity and efficiency
Server
The Mansion - Melbourne, FL
December 2016 to February 2017
Provided excellent customer service to patrons in a fast-paced high-end restaurant. Cook/Server
American Legion Post 724 - Wind Gap, PA
June 2016 to November 2016
Cooked all food and served patrons while maintaining the kitchen Front of House Manager
Scorecard Sports Bar and Grill - Wind Gap, PA
March 2003 to October 2015
Maintain updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections
• Provide exceptional service to customers by being friendly, knowledgeable and accommodating
• Maintain a constant, regular attendance record
• Set up bar for operations, obtain cash bank and stock the service bar
• Accurately record sales, make correct change and prepare charge slips for guests Co-owner
The Dogg House Pub - Nesquehoning, PA
May 2008 to December 2013
Manage the day-to-day operations of a 50-seat local pub
• Expertly prepare both alcoholic beverages using correct techniques and/or liquid measurements and garnishes
• Accurately record sales, make correct changes and made charge slips for the guests
• Effectively and calmly resolve situations with intoxicated guests
• Display friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests to enjoy Education
Trade
Lehigh Valley Barber School - Bethlehem, PA
November 2016
High school or equivalent in College-prep
Bangor Area High School - Bangor, PA
June 1998
Skills
• Management (10+ years)
• Sales (10+ years)
• Customer Service (10+ years)
• Customer Satisfaction (10+ years)
• Inventory Management (10+ years)
• Scheduling (10+ years)
• Staffing (10+ years)
• Communications (10+ years)
• Team Building (10+ years)
• Safety (5 years)
• Security (10+ years)
• Leadership Development (10+ years)
• Problem Resolution (10+ years)
• Project Management (10+ years)
• Restaurant Management
• Order Entry
• Kitchen Experience
• Cooking
• Supervising Experience
• Restaurant Experience
• Food Preparation
• Payroll
Military Service
Branch: United States Army
Service Country: United States
Rank: E2
June 1998 to August 1998
Injured during training
Assessments
Management & leadership skills: Planning & execution — Completed June 2019
Planning and managing resources to accomplish organizational goals. Full results: Completed
Sales Skills: Persuasion & Negotiation — Highly Proficient June 2019
Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Full results: Highly Proficient
Outside sales — Proficient
October 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Volunteer Firefighter
May 1999 to November 2016
Junior Master of Ceremonies and F&A Freemason's
January 2015 to Present
Contact this candidate