SUMMARY In-depth knowledge of data modeling, research methodologies, visualizations. Experience managing data life cycle and business process and business requirements projects. Managed ITIL reporting development and analytics. Solutions proposition analysis and presentation to senior executive management.
PROFESSIONAL EXPERIENCE
7/2022 – 8/2022
Vivaticket
Orlando, FL
Senior Business Intelligence Analyst
Reviewed and created data analytics solutions and using Power BI for SQL Server SSAS Azure
2/2017 – 10/2019
Binary Technology Solution (closed)
Kingston, Jamaica
Information Technology Consultant
Data Integrations and Analytics Solutions
Document user requirements and gain approvals
Document data integration and data lineage maps
Create data pipelines
Develop and create Data Models and Data Dictionary
Implement Models and Develop Analytics and reports
Maintain weekly executive project review meetings
10/2015 - 10/2016
Victoria Mutual Building Society
Kingston, Jamaica
Systems Analyst - Business Intelligence
●Created data solutions, data models and data marts using SQL Server
●Collaborated with Business Analyst to establish Customer Metric Analytic presentation.
●Collaborated and managed data migration with Caseware Systems for Anti-money laundering Solution
●Gathered and documented business process, business requirements and reporting data requirements
8/2014 – 10/2015
Vaccianna & Whittingham
Kingston, Jamaica
6/2012- 10/2012
NetPolarity (Contractor -KPMG)
Montvale, NJ
Senior Business Intelligence Analyst
●Created Survey data requirements and solution outline to for Data Analytics engagement.
●Incorporated DMBOK guidelines into data solutions proposals
1/2011 – 3/2012
HCC Specialty
Mount Kisco, NY
Senior Business Analyst
●Collaborated and created pivot tables, data models, gathered and documented user requirements for reporting and dashboards.
●Created financial data analysis requirement and data model for SQL Server, established data mart and reports using Power BI, Microsoft Excel Pivot Service and SSRS
●Established and implemented data quality improvement plan for collaboration engagement with multiple departments.
1/2010 – 12/2010
Information Builders
New York, NY
Senior BI Technical Specialist
Established product review process and software capabilities with Software Engineers
Established and guided software integration with Microsoft reporting toolset (SSAS, SSRS)
Created and documented software change requirements and demonstrated Proof of Concept
7/2009 - 11/2009
Thomson Reuters Investment (Consultant)
New York, NY
Senior Business Intelligence Analyst
Design and modeled Business Intelligence project in collaboration with Microsoft on SQL Server 2008 platform
Created data analysis strategy and developed reporting requirements for Private Equity & Deal Strategy business users.
10/2000-12/2003
Altria Corporation (Phillip Morris Management Corp) Ryebrook, NY
Lead Reporting Analyst
●Created and Managed Data Infrastructure for Analysis and Reporting for ITIL Service Management Models
●Created Dashboards for Performance Management, Root Causes and Outages
●Managed reporting requirements and report delivery of ITIL business performance against service level agreements (SLA) for change management, support request management and instability management
●Managed ETL objectives and procedures for reporting improvements initiatives
●Documented and Managed data requirements and data collection requirements and transformation model for CTO and CIO digital dashboards
EDUCATION
2013
The New School New York, NY
Masters of Arts in Media Studies & Research
1998
Pace University White Plains, NY
Master of Science Degree
Management Information Systems
1994
Mercy College Dobbs Ferry, NY
Bachelor's Degree
Public Accounting
PROFESSIONAL
TRAINING
2014
Full Sail University
Media Design & Technology - Certificate
2007
Kimball University
Data Warehouse Design - Certificate
2001
George Washington University
Washington D.C
Master Certificate in Project Management
2000
Columbia University
New York, NY
Coursework in Database Application Development and Design
2000
Dale Carnegie Course - Certificate