SAP Project Manager / Project Lead
Mustak M
E-Mail: ******.******@*****.***
WhatsApp: +658*******
Objective
To achieve a challenging position in SAP Project Manager / Project Lead, where acquired skills and experience will be utilized towards continued growth and advancement of the self and organization.
Professional Experience
18 Years of strong experience in SAP Project Manager / Project Lead / Solution Architect and Administration, SAP NetWeaver Technologies, HANA, S/4HANA, SAP Cloud, AWS/Azure/GCP Cloud and SAP Solution Manager.
Provided enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAP ‘s cloud qualities.
Experience on SAP End-to-end Implementation, Rollout, Data Migration, Upgrade and Support Projects.
Strong experience in Integration of SAP Systems.
Strong experience in installations and Migrations for SAP S/4 HANA 1610, 1709 conversions of the SAP System ERP landscape.
Involved in Planning, Preparations and Execution for Upgrade of BPC11.0 for BW/BI/4HANA
Worked on SAP HANA Sizing and SAP HANA Installations
Worked on HANA Database patches and version upgrades
Strong experience on HANA Studio and HANA Cockpit
SAP HANA database – Backup configuration, restore and recovery.
I have Strong Experience on Installation of all SAP servers like ERP6.0, ERP6.0EHP6, EHP7, EHP8, NW7.31, NW7.4, N.W7.5 Enterprise Portal (EP), Cloud, PO/PI/HCI/CPI and SolMan and Post installation activities.
SAP ERP6.0 version upgrade and NW7.31, NW7.4, NW7.5 Upgradation using SPAM and SUM tool and SUM DMO tool.
Experienced in SAP modules includes ERP, SRM, Fiori, HCM, EWM, EHSM, CRM, BW, BPC, BSC.
Involved in planning and execution of SAP Release Upgrade, SAP EHP Upgrades, Unicode conversion, end-to-end Implementations, Integration with SAP / Non-SAP, Database Upgrade, Database Row Compression, System Copy, Refresh and Rename.
SAP & DB administration and performance tuning, backup and restore, SAP EHP / Kernel Upgrade, Solution Manager SMD configuration, EWA configuration for ABAP and Java systems, E2E monitoring set up
Experience in S / 4HANA will be an advantage
Strong knowledge of database administration. Specializing in MSSQL and HANA DB will be an advantage: HANA Cockpit, HANA Studio, HANA DB tuning
Strong knowledge of Linux and Windows operating systems including performance analysis and troubleshooting
Support patches and stack upgrades.
Strong Knowledge on System Refresh.
Strong knowledge on SAP systems supports activities
Oracle12c Version Upgradation
Applying Support packs and Kernel Upgradation.
Supported Data Migration activities e.g., file decryption/encryption, file transfer, script writing, monitoring of SAP systems and Databases
Performed SAP Transport migration
Performed SAP Security activities
Implementing SAP client copy, OSS notes, kernel patches, support packages, add-ons, and SAP software component upgrades
Installed and configuring all required SAP database servers and application servers.
Daily monitoring of system performance and system issues
Monitoring all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.)
Time based and event-based Scheduling of background jobs and monitoring them.
Client Administration including client copy/export/ import / delete.
User Management like User Creation, deletion of user, users’ locks.
Transport Management (STMS) setup.
Performance monitoring and fine tuning.
Partner Profile and tRFC ports configurations.
Solution Manager 7.1 and 7.2 Installations and SOLMAN Configurations.
Technical monitoring setup in Solman
CCMS alert configuration in Solman
Wily Introscope installation and configuration in Solman
Worked on ChaRM for transport request movement.
DAA/SMD agents’ installation
EWA reports generation and analysis and implement the recommendations
Worked on SAP WebAs Java with various tools like Config tool, Visual admin tool, JSPM.
Strong Knowledge on ASAP Methodology.
SSO Configuration in Enterprise Portal (EP).
SAP Router Configuration.
Maintaining of Operation Modes.
File system monitoring.
Spool & print management.
Checking failed update record & system logs.
Maintaining Profile parameters.
Logical Systems maintenance and Partner profile creation
Leading a team of help desk personals and IT engineers to perform support requests and resolve IT issues in a timely manner.
Fine tuning maintenance exercises and ensure maintenance are performed by the team as scheduled.
Fully understand, managed, and maintained the company’s infrastructure, systems, and services to ensure smooth business operation.
Provided technical solutions to the team and review new technologies when assigned.
Responsible for managing the operating budget and handle procurement administrative related activities
Experienced in project management and managing stake holders.
Managed vendors and review contracts
Managed and maintained an up-to-date IT hardware and software inventory
Oversee data backup and system security operations (e.g. user authorization, firewalls).
Worked with different departments to communicate user’s requirements to the IT team and communicate to user’s new IT initiatives and changes
Suggested and implemented improvements that can improve the productivity, efficiency, and effectiveness of IT operations for the company.
Work Experience:
Project#1 – Mattson Technology Singapore Pte Ltd (ETE implementation)
Client: Mattson Technology Singapore Pte Ltd, Singapore
Role: SAP Solution Project Lead
Roles and Responsibilities:
Handling SAP Cloud migration tasks such as status updates, project tracking, and aligning with project management tasks
End-to-end SAP to Cloud Migration lifecycle
Hands-on in Public Cloud Implementation
Hands-on in SAP S4 HANA and cloud-based data migration
Hands-on with data cleansing, mapping, and validation
Worked with functional teams & business stakeholders to ensure smooth migration
Understanding of enterprise network, DNS, infrastructure architectures and relevant working experience
Understanding of customer cloud connectivity requirements, L4 and L7 load balancers, firewalls on one and more Hyperscale’s
Working experience on Linux (SLES/RHEL) and Windows servers
Working experience on SAP applications and databases (HANA, Sybase, MSSQL, MaxDB)
Understanding of Infrastructure-as-Code and CI/CD pipelines
Installation of SAP components on Oracle 19c
Building and migrating SAP workloads on AWS Cloud
Designing SAP workloads on AWS Cloud, including transport strategy and automation
High Availability for SAP workloads on AWS Cloud, including Pacemaker clusters for RHEL
Proven Oracle Data guard and FSFO configuration experience for SAP workloads
Downtime minimization experience for migrating SAP workloads from on-premises to cloud and cloud to cloud
Basic understanding of micro-services, dockers and containers.
Project#2 – IBM APAC (ETE implementation)
Client: IBM Singapore Pte Ltd, Singapore
Role: SAP Basis Solution Project Lead
Roles and Responsibilities:
Understand client requirements, provide solutions and implement technical components accordingly.
Installations and Migrations for SAP S/4 HANA 1610, 1709 conversions of the SAP System ERP landscape.
Hands on in SAP Installations, Configurations, troubleshooting across SAP products On Premise and On Cloud with exposure to SAP BTP based components
Created Technical Documents and Unit Test documents for the technical solutions being implemented.
Played key role and involved in implementations from Blueprint to Go-Live
SAP BTP/ BASIS/ Integration: requirements gathering, implementation of SAP BTP and SAP Products upgrade and migration to HANA and implementation of S4/HANA.
Hands-On in SAP Central Business configuration, SAP Cloud Transport management, SAP Cloud landscape management (ALM) in SAP S/4 Public Cloud implementation projects
Demonstrated and proven thorough knowledge and success as an SAP on Cloud SME with end-to-end life cycle implementation of SAP S/4 HANA with SaaS integration (BTP or other Cloud SaaS offerings)
Developing an SAP S/4 HANA Technical Architecture and Cloud Hosting Strategy in a hybrid IT landscape
Hands on in Installation and technical configuration of SAP S/4 HANA, Fiori, PO, SAP CPI, Cloud connector, Solution Manager, Data hub solutions within Major Cloud IaaS platforms
Hands on in activating and customizing the application configurations with SPRO, SAP Best Practices Implementation
Good hands-on experience on different OS Flavors like Linux, Unix and Windows.
Demonstrating proven thorough ability to utilize effectively written, verbal, and presentation business communication skills when interacting with clients and firm staff and management in a professional services business environment, including articulating technical concepts to business stakeholders and driving development efforts with clients.
Demonstrated proven thorough abilities and success as a team leader, creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members
Providing candid, meaningful feedback in a timely manner; and keeping leadership informed of progress and issues
DMO for Migration to HANA, S/4 Conversion, SWPM and SAP Heterogeneous Migrations (Table Splits, Parallel Export-Import etc.)
Setting of HA and DR for SAP Landscape (Application & Database), EWA Analysis
Project#3 – Cloud Blue (ETE implementation)
Client: MSD International GmbH, Singapore
Role: SAP Basis Solution Project Lead
Roles and Responsibilities:
CoE Maintenance Optimization (MOS) team help SAP customers in managing their maintenance events, such as system upgrade, OS/DB migration including HANA and Cloud migration, S/4HANA conversion and so on.
Supporting and advising our customers globally with SAP Best Practice and downtime minimization area to meet their business and IT transformation requirements.
Helping SAP customer to move to S/4HANA to pave the way into the digital business world
Understand and analysis the technical requirement for SAP system maintenance events
Planning for SAP system maintenance projects like system conversion, release upgrade, OS/DB migration, etc.
Execution of SAP system maintenance and provisioning events as technical lead or technical consultant
Delivering and supporting services to safeguard customer SAP system maintenance projects
Supported with local customers as well as global accounts
SAP system Basis, good understanding with Operation Systems (Linux, AIX, etc.) and Databases (HANA, Oracle, DB2, etc.)
Worked and familiar with SAP Software Logistics tools especially those for system maintenance and provisioning, like SUM, SWPM, etc.
Hand’s on in SAP Upgrade, Migration projects
Monitoring and root cause analysis and troubleshooting
Worked as project manager and technical lead in SAP Upgrade and Migration
Good exposer in SAP ABAP development objects.
Good conceptual understanding of Application Lifecycle Management, including Upgrade and Release Management, Custom Code Management, Change Management, and so on
Worked under pressure, in critical situations and under tight deadlines
Traveling abroad on a regular rotation basis
Project#4 – NTT APAC (ETE implementation)
Client: NTT Limited, Singapore
Role: SAP Basis Solution Project Lead
Roles and Responsibilities:
Installations and Migrations for SAP S/4 HANA 1610, 1709 conversions of the SAP System ERP landscape.
Involved in Planning and Preparations for Upgrade of BPC11.0 for BW/4HANA
Involved in Planning, Preparations and Execution for Upgrade of BPC11.0 for BW/4HANA
Worked on SAP HANA Sizing and SAP HANA Installations
Worked on HANA Database patches and version upgrades
Strong experience on HANA Studio and HANA Cockpit.
Migrating SAP systems to Suite on HANA using SUM DMO
SAP HANA database – Backup configuration, restore and recovery.
Alerts configuration in HANA Studio.
I have Strong Experience on Installation of NW7.5, Enterprise Portal, PI/PO/HCI/CPI and SolMan and Post installation activities.
Worked on SAP NW7.4, NW7.5 Upgradation using SPAM and SUM tool.
Involved in integration between Fiori and ECC systems
Involved in integration between ECC and PI/PO/HCI/CPI systems
Involved in integration between ECC and Enterprise Portal systems
WWI Installation and Configurations.
Project#5 – HPE-APAC (ETE implementation)
Client: Hewlett Packard Enterprise (HP), Singapore
Role: SAP Basis Solution Lead
Roles and Responsibilities:
Involved in installations and Migrations for SAP S/4 HANA 1610 conversions of the SAP System ERP landscape.
Involved in Planning and Preparations for Upgrade of BPC11.0 for BW/4HANA
Worked on HANA DB version upgrade and Worked on S/4 HANA and HANA Studio administration.
I have performed Installation of all SAP servers like ERP6.0, ERP6.0EHP6, EHP7, EHP8 NW7.4, NW7.5, Enterprise Portal, PI, Fiori, SolMan and BPC
Performed Post installation activities.
Involved in integration between Fiori and ECC systems
Involved in integration between ECC and PI/PO systems
Involved in integration between ECC and Enterprise Portal systems
Worked HANA DB version upgrade.
Worked on S/4 HANA and HANA Studio administration.
SAP HANA database – Backup configuration, restore and recovery.
WWI Installation and Configurations.
Involved in generation of SFTP authorization keys to connecting Third party interfaces.
Involved in generation of PGP encryption keys to connecting banking interfaces.
Transport mechanism established for PI landscape.
Source System creation in BPC system
Involved in Applying Support packs and Kernel Upgradation.
Time based and event-based Scheduling of background jobs and monitoring them.
Partner Profile and tRFC ports configurations.
Client Administration including client copy/exp ort/ import / delete.
User Management like User Creation, deletion of user, users lock s.
Transport Management (STMS) setup.
Solution Manager 7.2 Installation and S OLMAN Configurations like Managed system configuration and EWA setup.
Technical monitoring in Solman
Provided Hypercare support after successful Go-live.
Handover the System to client with "0" defects and " 0" pending incidents.
Project#6 - Entegris – APAC (Upgrade)
Client: Entegris Asia Pte Ltd, Singapore
Role: Project Lead SAP Basis Administrator
Roles and Responsibilities:
Solution Manager configurations like System preparation, Basic configuration, and Managed systems configuration
SMD agent’s installation
SolMan technical monitoring setup
SolMan Alerts configuration and monitoring
CCMS alert configuration in Solman
CTS+ configuration in Solman
ChaRM configuration in Solman
IT Service Management configuration in SAP Solution Manager
Wily Introscope installation and configuration in Solman
DAA/SMD agents’ installation
EWA reports generation and analysis and implement the recommendations
Analyze the reports of Security baseline and system recommendations
Business Process Monitoring setup in SolMan
EWA report analysis
Solution Manager System upgrade
Kernel upgrade for ABAP and JAVA systems
Applied SAPNOTES
Client Administration including client copy/export/ import / delete.
STMS configuration and handling Transports
Logical Systems maintenance and Partner profile creation
SSO Configuration in Enterprise Portal (EP).
Planning and coordination for any changes in the SAP System
Monthly maintenance Window planning and coordination
Contribute to the documentation for the various tasks which we performed.
Involved in IRM Controls and Compliances planning and execution
I have involved in critical tickets(P1/P2) resolution
Project#7: UPM - ETE IMPLEMENTATION
Client: UPM, Helsinki, Finland
Role: Lead SAP Basis Administrator
Roles and Responsibilities:
Actively Involved in system builds like ECC, EP, PI, BW and Solution Manager7.1...etc
Post Installation activities
Solution Manager configurations like System preparation, Basic configuration, and Managed systems configuration
SMD agent’s installation
SolMan technical monitoring setup
SolMan Alerts configuration and monitoring
CCMS alert configuration in Solman
CTS+ configuration in Solman
ChaRM configuration in Solman
IT Service Management configuration in SAP Solution Manager
BPMON configuration in Solman
Wily Introscope installation and configuration in Solman
DAA/SMD agents’ installation
EWA reports generation and analysis and implement the recommendations
Support Package upgrades / ADD-ONs installation
Kernel upgrade for ABAP and JAVA systems
SSL certificates installed for all ABAP systems and few JAVA systems in client landscape
Applied SAPNOTES
Created users and assigned the roles to the users.
Created Roles and Authorization Objects
TMS configuration and Change request management
SSO Configuration in Enterprise Portal (EP).
Oracle Version Upgradation from 10.2.0.4 to 11.2.0.3
Contribute to the documentation for the various tasks which we performed.
ISM Tickets Resolution(P1/P2/P3) and Weekend On-call support on P1
HPQC Defects
Project#8: Novo - IMPLEMENTATION
Client: Novo Nordisk A/S, Bagsværd, Denmark
Role: Lead SAP Basis Consultant
Roles and Responsibilities:
Leading the installation, configuration, and upgrades of SAP systems, including Solution Manager, NetWeaver, Business Suite, HANA technologies and 3rd-party tools on-premises or in cloud environments.
Responsible for SAP system backup / restore activity and participate in disaster recovery to ensure the business continuity to meet the business requirement.
Worked on landscape improvements and operational efficiency of the SAP environment through continuous innovation i.e. daily BAU, system refreshes and SOP.
Managed system connection between ERP and other system like SRM, HR, FIORI, BW, BPC, EHS, EWM and GRC. The integration should be including the non-SAP technical integration.
Responsible and managed upgrade issues which impacted standard operation (business as usual) throughout the project execution.
Managed the project infrastructure requirement like port, firewall matrix and additional server and storage.
Managed configuration of CDMC in Solution Manager for upgrade use and perform system self-service check in Solman.
Executing daily operational activities related to the SAP systems including system health check, setup / configuration, operational SAP monitoring (Solman), troubleshooting and error handling, performance / tuning and problem determination / resolution.
Provided guidance on the technical architecture for all SAP components in order to meet the business concerns and requirements.
Created and maintained documentation of administration procedures and the SAP technical architecture in accordance with Petronas requirements.
Responsible for SAP system installation, configuration, maintenance, migrations, and upgrades
Conducted research into and troubleshoot SAP Basis related issues
Responsible for the administration of the SAP system including installations, upgrades, system refresh, performance, security, sizing, support, and connectivity.
Apply Support Packs, Enhancement Packs, monitoring disk sizing and utilization, system performance
Install and configure system monitoring using Solution Manager
Develop and implement system copies and data refreshes
Responsible for Database Administration.
Manage routine patching and upgrades of operating system and databases
Assist in disaster recovery planning, testing, and process implementation.
Performance Tuning for Database and SAP
Drive automation and scripting methodologies
Project#9: Lear - IMPLEMENTATION
Client: Lear Corporation, Michigan, USA
Role: Sr SAP Basis Consultant
Roles and Responsibilities:
Involved in Installation of ERP6.0, EP and BW systems.
Solution Manager7.1 installation & configurations
Post installation activities of All SAP Servers (DEV, QAS and PRD).
SSO Configuration in Enterprise Portal (EP).
Implemented Kernel Upgrade.
Applied Support Package Stacks and Support Patches
Client Administration including client copy/export/ import / delete.
Applied SAP notes.
Created users and assigned the roles to the users.
TMS configuration
Spool & print management
Worked with trans directory to transport the requests and analyze the issues of transportation.
Worked with end users to configure printers and other issues.
Configured Operation modes to dynamically switch number of WP.
Upgrade of SPAM and KERNEL including TP and R/3 Load.
Establishing connection between Solution Manager and Satellite System in solution manager.
Creating Solution in Solution Manager.
Configuration of MOPZ in Solution Manager.
Applied support packages and patches.
Project#10: SKF, Global Project
Client: SKF, Gothenburg, Sweden
Role: Associate Consultant
Roles and Responsibilities:
Created users and assigned the roles to the users.
TMS configuration and Change request management.
Monitoring Background jobs, re-scheduling, canceling long running jobs
File system monitoring
Spool & print management
Checking Failed update record & system logs
Short dump analysis, managing lock entries, lock/unlock transaction codes, displaying and monitoring of Database and Application servers, managing user sessions
Configured Operation Modes and Profile parameters maintenance
Implemented Kernel Upgrade
Applied Support Packs
Maintaining Profile parameters.
Logical Systems maintenance and Partner profile creation
Client Administration including client copy/export/ import / delete.
Project#11: Halliburton Global, USA
Client: Halliburton, Houston, USA
Role: Junior Consultant
Roles and Responsibilities:
SAP System Installation and Post Installation activities.
STMS configuration
Implemented Kernel Upgrade
Change request transport, Transport management
Monitoring Background jobs, re-scheduling, canceling long running jobs
File system monitoring
Providing Missing Authorizations to the users
Spool & print management
Checking Failed update record & system logs
Short dump analysis, managing lock entries, lock/unlock transaction codes, displaying and monitoring of Database and Application servers, managing user sessions
Handling Transports from one System to another System. (DEV, QA & PRD)
Maintaining of Operation Modes
Maintaining Profile parameters
Client Administration including client copy/export/ import / delete.
Education
B.E. in Electronics and Communication Engineering from ANNA University, Chennai, India
Technical Expertise
SAP-ERP: SAP S4HANA, ECC, ERP6.0, EHP6, EHP7, EHP8, NW7.31, NW7.4, NW7.5 SOLMAN7.1,7.2, S/4HANA 1610, 1709
Cloud Platform: Public Cloud, Hybrid Cloud, Private Cloud, Multi Cloud, AWS, Azure, GCP
Operating Systems: WINDOWS Server2003, 2008, 2012, UNIX, LINUX, VMWare, Citrix
Database: Oracle9i, 10g, 11g, DB2, HANA1.0, HANA2.0, SQL/PLSQL
Tools: HPQC, ITSM, HPSM, HPQC, HP ALM, BMC Remedy, ServiceNow, JIR, Tableau, Power BI
SKILLS TRAINING & CERTIFICATIONS
•SAP Project Management Methodologies
•SAP ALM Certification.
•Agile Project Management Certification.
•Basic Change Control Certification.
•Prince – 2 Project Management, Ms Project Management, Ms Visio, SOP’s, KPI, SLA, PDF, Ms Office
•Regulatory: FDA, EMA, CFDA, GMP/cGMP
Working Experience
•SAP Project Manager in Mattson Technology Singapore Pte Ltd, (Singapore) Sep 2023 to Till Date.
•Project Manager in IBM Singapore Pte Ltd, (Singapore) May 2023 to Sep 2023.
•SCM Project Manager in DPS Global Asia Pte. Ltd, (Singapore) May 2021 to May 2023
•SAP Consultant in Cluster Solutions Pte Ltd, (Singapore) Jan 2021 to May 2021
•Solution Architect in NTT Singapore Digital Business Solutions Pte. Ltd, (Singapore) April 2020 to August 2020
•SAP Project Manager in Anchor Search Group Pte. Ltd, (Singapore) Sept 2019 – April 2020
•SAP Project Manager in Entegris Asia Pte. Ltd, (Singapore) Apr 2019 – August 2019
•SAP Project Led in Radford Global Limited, Jan 2018 – Sept 2018
•Solution Architect in Foray Software Pvt. Ltd, May 2017 – Jan 2018
•Solution Architect in Hewlett Packard Enterprise (HP), Mar 2016 – Apr 2017
•Team Lead in Tranway Technologies Pvt. Ltd, Sept 2015 – Mar 2016
•Sr Business Analyst in Accenture Services Pvt. Ltd, Apr 2010 – Sept 2015
•Business Analyst in Data Guard Technologies Pvt. Ltd, Sept 2006 – Apr 2010