Service Representative Patient

Carly Martin

***********@*****.*** BELLEVUE, KY, US +1-859-***-****

WORK HISTORY

Tax Examiner Techcician at IRS

March 2024 - February 2025 (1 Year)

Responds to taxpayer's inquiries regarding preparation of a variety of tax returns, related schedules, and other documentation.

Resolves account inquiries; advises taxpayers of enforcement actions; and manages sensitive case problems designed as requiring special case handling. Analyzes and resolves tax processing problems.

Home Health Aide (HHA) at Homewatch Caregivers

May 2023 - March 2024 (1 Year)

Bathe patients.Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.

Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine. Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Accompany clients to doctors offices or on other trips outside the home, providing transportation, assistance, and companionship.

Patient Service Representative ll at St. Elizabeth Diabetes Office May 2022 - June 2023 (1.5 Years)

Provided support and anticipated needs for department based communication and for coordination of informational systems, environmental, admitting, and clerical functions for the patient areas of a medical center dedicated to the care of infants, children and adolescents. Maintained and updated patient's charts.

Scheduled patient's for various tests and lab procedures. Assisted in the orientation of new employees.

Patient Service Representative ll at St. Elizabeth Urgent Care April 2020 - May 2022 (2.5 Years)

Maintained and updated patient s charts.

Transcribed Dr. orders into computer.

Ordered tests and labs.

Medical Receptionist at Ohio Gastroenterology and Liver Institute March 2017 - April 2018 (1.5 Years)

Scheduled patients appointments.

Administrative Assistant at Davita Dialysis

February 2015 - March 2017 (2.5 Years)

Maintained and ordered clinic supplies.

Updated patients charts.

Health Unit Coordinator/EKG Technician at Select Medical January 2014 - February 2015 (1.5 Years)

Interpreted and transcribed EKG rhythms.

Transcription of Dr. Orders.

Health Unit Coordinator at Children's Hospital Medical Center April 2003 - August 2013 (10.5 Years)

Transcribed Dr's orders.

Ordered tests, procedures and labs.

Maintenance of patients charts.

Assisted in orientation of new employees.

Financial Counselor at Med Assist

May 2018 - April 2020 (2 Years)

Assisted patients in applying for assistance with programs such as Medicare, Medicare and financial.

EDUCATION

Florida Metropolitan University -

Graduated 2012-01-01

Forensic Science and Technology

Cincinnati State Technical and Community College - Graduated 2002-01-01

Nursing Science

Mt. Healthy High School -

Graduated 1992-01-01

General Studies

SKILLS

Healthcare experience, 35 years

CERTIFICATIONS

CPR

Certification of Health Unit Coordinator

EKG

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