Inventory Management It Support

Cesar Ruiz

510-***-**** • ***********@*****.***

CAREER SUMMARY:

Detail-oriented and highly motivated IT professional with hands-on experience in hardware support, inventory management, and technical troubleshooting. Proven ability to enhance organizational performance, streamline processes, and deliver high-quality technical solutions. Seeking a position in hardware or IT support to leverage strong technical skills and collaborative abilities. TOOLS: SKILLS:

• Microsoft 360 • Communication

• Zoom • Teamwork

• Service now • Inventory Management

• Active Directory • Problem Solving

EXPERIENCE:

GAP, San Francisco, CA August 2024 — January 2025

Associate Support Technician (Intern)

• Managed new hire onboarding accounts by creating and configuring user accounts in Active Directory, Microsoft 365, and other enterprise systems.

• Processed hardware returns by creating detailed Excel reports that categorized assets by serial number, model, and conditions to track inventory and supply.

• Imaged 10+ computers daily, ensuring optimal performance and consistency.

• Assisted employees with technical support issues, achieving a 90% success rate using driver and control panel.

• Scheduled the shipment of hardware and peripherals to remote employees and processed them in internal tracking system to keep track of inventory.

• Verified and counted the delivery of new inventory to ensure quantities were accurate and updated stock for dispatching.

• Processed e-waste disposal by creating tickets and preparing devices for proper disposal. CS CONSTRUCTION, San Francisco, CA. Nov 2021— May 2023 Carpenter

• Delivered high-quality renovations and construction projects, including installing doors, windows, and walls.

• Utilized drills, jigsaws, table saws to cut wood and screw nails to put in the 2 b 4’s. Ken Azevedo Electric, San Rafael, CA Nov 2021— May 2023 Electrician

• Installed and upgraded electrical systems, ensuring compliance with safety standards.

• Marked and organized wiring to maintain clear documentation.

• Improved operational efficiency by replacing outdated electrical components. EDUCATION:

Year Up / Diablo Valley College, Concord, CA Feb 2024 — Jan 2025 Information Technology

Year Up is an intensive, competitive technical training and career development program with over 250 corporate partners nationwide. The program includes college-level courses, professional training, and a six-month internship. LANGUAGE[S]:

• Spanish & English o native fluency, written and verbal.

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