Sales Associate Social Media
Resume:
SUMMARY
SKILLS
EXPERIENCE
LEANNE
PARSONS
***.***@*****.***
Longview, TX 75605
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
• Upselling
• Promotional support
• Retail loss prevention
• Adapt to diverse groups
• Problem-solving skills
• Customer needs assessment
• Sales goals attainment
• Store opening and closing
• Positive and professional
• Exceeds sales goals
• Point of sale operation
• Sales development
• Building rapport
• Professional demeanor
• Multi-tasking strength
• Product demonstrations
• Written and oral communication skills
• Customer engagement
• Friendly and outgoing
SALES ASSOCIATE /SOCIAL MEDIA INFLUENCER 05/2024 to Current Elite Repeats & Boutique - Longview, TX
• Restocked shelves as needed to ensure sufficient inventory levels.
• Handled customer complaints in a professional manner.
• Upsold additional items based on customer interests and needs.
• Assessed customer needs to provide assistance and information on product features. Helped customers find specific products, answered questions, and offered product advice.
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• Assisted teammates with sales-processing tasks to meet daily sales goals. Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
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• Organized store by returning merchandise to proper areas and restocked displays. Answered incoming telephone calls to provide store, products and services information.
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• Worked with fellow sales team members to achieve group targets.
• Assisted customers with product selection, sizing and styling. Stocked shelves and supplies and organized displays to focus customer attention on specific items.
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• Adhered to company initiatives and achieved established goals.
• Maintained up-to-date knowledge of store merchandise and policies. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
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• Engaged customers in friendly, professional dialogue to determine needs.
• Developed trusting relationships with customers by making personal connections. Sold various products by explaining unique features and educating customers on proper application or usage.
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• Answered store and merchandise questions and led customers to wanted items.
• Maintained cleanliness of store environment including floors, windows, displays.
• Prepared merchandise for purchase or rental.
• Processed credit card transactions quickly and securely.
• Collected payments and provided accurate change. Trained new team members in cash register operation, stock procedures, and customer services.
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• Processed transactions using a point-of-sale system.
• Received and displayed product shipments on store retail shelves upon delivery. Assisted in visual merchandising, creating appealing displays that capture customer interest.
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• Greeted customers and provided exceptional customer service. MAGAZINE ASSISTANT EDITOR 05/2023 to 12/2024
Best Version Media - Brookfield, Wisconsin
Facilitated content brainstorming sessions, contributing innovative ideas for new topics.
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Assisted in the development and implementation of editorial guidelines and standards.
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• Negotiated contracts, royalties and payments for authors or freelancers.
• Proofed copy to detect and correct errors in spelling, punctuation and syntax. Planned contents according to publication's style, editorial policy and publishing requirements.
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Collaborated with design team to ensure visual content aligned with editorial standards.
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• Proofread copy to detect and correct errors in spelling, punctuation and syntax. Coordinated communication between editorial team, contributors, and external partners.
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SALES COORDINATOR 07/2020 to 01/2023
Parsons Benefit Group - Longview, Texas
Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
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• Directed and coordinated products, services and sales activities. Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
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Developed and maintained relationships with new and existing clients to increase sales revenue.
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ADDICTIVE DISEASE TECH 05/2018 to 02/2020
Doctors Hospital - Shreveport, Louisiana
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
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• Supervised and coordinated work activities of personnel.
• Documented individual progress toward meeting treatment goals. Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
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Introduced new arrivals to other participants, explained facility rules and encouraged participation.
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• Completed and maintained time and attendance forms and inventory lists. Assessed needs and interests of individuals and groups and planned activities accordingly.
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• Helped participants enjoy activities while ensuring adherence to protocol.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
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ASSISTANT ACTIVITIES COORDINATOR 05/2015 to 02/2018 West wood mental health - Shreveport, Louisiana
Performed administrative duties such as filing paperwork, ordering supplies, and reconciling budgets.
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• Ensured compliance with all state regulations related to activities programming.
• Planned special events such as holiday parties, field trips, and picnics. Adapted activities to meet the diverse needs and interests of participants, including those with physical or cognitive limitations.
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Negotiated with vendors and service providers to secure favorable terms and discounts for activities and supplies.
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EDUCATION AND
TRAINING
HOBBIES
Chart auditing
Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
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• Scheduled transportation for off-site outings such as shopping trips or museum visits. Organized special events such as holiday parties, cultural celebrations, and educational workshops, enhancing the overall program offering.
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• Provided support and guidance to volunteers who assisted with running activities. UNIT CLERK PICU 02/2013 to 02/2017
Christus Schumpert Health System - Shreveport, Louisiana Coordinated with outside vendors such as laboratories or pharmacies to ensure timely processing of orders.
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Handled patient billing inquiries and processed payments, enhancing patient experience.
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• Completed relevant insurance and other claim forms. Answered telephones and directed calls to appropriate medical or adminstrative staff.
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• Organized and maintained filing systems for patient records.
• Supported the implementation of new healthcare technologies and systems.
• Compiled daily reports from various departments within the hospital. Facilitated communication between medical staff, patients, and families, improving service delivery.
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• Compiled and coded patient information or data in appropriate computer system.
• Assisted in the preparation of patient charts and medical records.
• Greeted patients, determined purpose of visit and directed to appropriate staff. Trained new unit clerks and volunteers, fostering a collaborative and knowledgeable team environment.
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• Monitored office supplies inventory and placed orders when necessary.
• Assisted with patient transport arrangements, ensuring safe and timely transfers.
• Ordered office supplies, equipment, and other materials as needed.
• Adhered to HIPAA requirements to safeguard patient confidentiality. Southern Dialysis School - Shreveport, LA
06/2015
La Tech - Ruston, LA
Some College (No Degree)
Allied Science
Bossier Parish Community College - Bossier City, LA Some College (No Degree)
Allied Science
• Reading
• Decoration
• Floral arranging
• Exercise
• Networking
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