Customer Service Bank Teller

Regina R. Martin

Bank Teller

*** ******** **. *******, ** 32771

****************@*****.***

(321) 262 - 4318

Bank teller with 10+ years of experience providing excellent customer service, handling customer transactions, referring credit products, and balancing cash drawers. As a dedicated team player ready to help achieve all goals and financial plans, I am also seeking to fill your head teller position to hone extensive knowledge of banking products and procedures. EDUCATION

Williston High school; Class of 1977; Williston, Fl COURSEWORK/QUALIFICATIONS:

Budgeting and Scheduling; Policy Development; Employee Management; Customer Service; Quality Assurance; Cash handling; Resource Allocation; Team Oriented; Latest Technology Trends, Written and Oral Communications; Problem Analysis; Problem Solving. EXPERIENCE

Bank Teller

Gulf States Credit Union - Maitland, Fl

1999 – 2021

• Count their drawer cash at the start of a shift.

• Take cash, checks, debit cards, and other payment forms from customers.

• Answer account-related questions for customers.

• Prepare specialized types of funds for customers, including savings bonds, traveler's checks, and money orders.

• Exchange customers' money for foreign currency.

• Place customer orders for checks and bank cards.

• Electronically record every transaction during their shift.

• Count their cash drawer at the end of their shift and reconcile to the beginning balance.

Regina R. Martin

Bank Teller

135 Langston Dr. Sanford, FL 32771

****************@*****.***

(321) 262 - 4318

TECHNICAL CAPABILITIES

• Efficient in Microsoft Suite Word, PowerPoint, Excel

• Ability to type 40-45 wpm; Strong analytical and computer skills (Microsoft Suite).

• Effective teaming and interpersonal skills.

• Self-Starter and willingness to take on responsibilities and challenges. CERTIFICATIONS/ASSESSMENTS

Bank License

School: Central Fl Computer Institute, Orlando, Fl October. 1987 - October.1988

• Proficient with prioritizing credit reports, gathering information on transactions, and providing services without judgment.

Full results: Proficient

• Indeed assessments provides skills tests that are not indicated of a license or certification on continued development in any professional field. OPEN TO RELOCATION

REFERENCES ARE PROVIDED UPON REQUEST

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