Have experience in package and shipping and receiving order selected
Resume:
Federico Mendoza
Stockton, CA *****
********@*****.***
Professional Summary
Results-driven customer service and logistics professional with 3 years of experience in various roles, including package handling, front desk reception, and forklift driving. Skilled in customer service, materials handling, and packaging. Proficient in bilingual communication and forklift operation. Seeking a remote opportunity that utilizes my skills and experience. Authorized to work in the US for any employer
Work Experience
Package Handler
UPS-San Ramon, CA
October 2022 to January 2023
• would sorts through packages on the conveyor belts .
• Achieved a consistently high productivity rate by meeting or exceeding daily targets for sorted items
• Maintained a high level of accuracy while sorting a large volume of items daily
• Identified and resolved any issues or discrepancies in the sorting process
• Adhered to safety protocols and guidelines while handling packages and mail Internet Response Expert
LQ Digital-Oakland, CA
March 2020 to April 2021
1. Interact with customers wail keeping a positive attitude 2.taking notes wail on the phone with the customers
• Built strong relationships with customers, addressing their needs and providing product information to drive sales
• Maintained accurate records of all calls made, including details of conversations and outcomes
• Identified upselling opportunities during customer interactions, leading to an increase in average order value by XX%
Front Desk Receptionist
Salvation Army-Oakland, CA
May 2019 to March 2020
● Doing 2 to 3 intake per day & interacting with client.
● Working in a fast paced environment such as attending to client and answering up to 20 phone calls per day.
● Unloading big boxes of donations and sorting items on table.
● Check quality of products to be labeled with price . Warehouse Lumper
Universal Lumpers, INC-Tracy, CA
February 2016 to November 2016
• Unloading up to 7 to 10 trucks per day using a pallet jack
• Breaking down big pallet to organized in different lanes
• Being careful to unload truck by hand,Wrapping boxes to be taken to
• Safely operated forklifts and other equipment to move heavy items in a fast-paced warehouse environment
• Efficiently loaded and unloaded merchandise from trucks, ensuring accurate counts and proper handling
• Demonstrated attention to detail by inspecting incoming/outgoing shipments for damage or discrepancies
shorter
Morada Produce-Linden, CA
July 2013 to September 2013
• Sorting watermelon by size & weight
• Making sure to put watermelon in the rite gay lords
• Unloading trucks of Benz of unsorted watermelon by using a sit-down forklift
• Collaborated with team members to coordinate workflow and prioritize tasks
• Identified and resolved any issues or malfunctions with the sorting equipment
• Implemented best practices for efficient sorting processes, resulting in improved productivity levels Santiantion,Cleaning Crew
O-G Packing & Cold Storage-Stockton, CA
April 2013 to July 2013
● Being responsible to manage cleaning the sorting machine with in 2 to 4hr
● Use water hose with bleach,Squiggy the floor dry
● Being in charge to put all tools away leaving everything in order for the next shift
• Maintained cleanliness and sanitation standards in accordance with industry regulations
• Performed routine cleaning tasks, including sweeping, mopping, and disinfecting surfaces
• Collaborated with team members to complete assigned tasks efficiently and effectively Education
GED
One school
Skills
• Cherry picker
• Sales
• Order Selecting,
• Food Service,
• Materials Handling
• Bilingual (Spanish)
• Forklift Driver
• Pallet Jack
• RF Scanner
• Shipping and Receiving,
• Packaging
• Reach Truck
• Inventory,
• Customer Service,
• Forklift
• Telephone Etiquette,
• Retail Sales
• Distribution center
Certifications and Licenses
Top Secret Clearance
Forklift Certification
Pallet Jack Certification
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