Housekeeping Services Customer Service

Destiny Lewallen

Gulfport, MS *****

************@*****.***

+1-859-***-****

Authorized to work in the US for any employer

Work Experience

Housekeeper

My Own Boss-Newport, KY

February 2022 to February 2025

• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests

• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness

• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results

• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction

• Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively

• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment

• Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards

• Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed

• Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests

• Assisted guests with special requests or inquiries regarding housekeeping services, providing prompt and courteous assistance

Realtor Assistant

Paragon partners reality-Newport, KY

January 2020 to April 2022

I was responsible for writing contracts, creating listings, searching for properties, marketing, showing properties, finalizing paperwork for closings, I used Nky mls often, & I was available on call 7 days a week! Waffle House Server

Waffle House-Florence, KY

March 2017 to June 2019

I took orders the WH way, called them in the WH way, delivered food, cashed out customers, cleaned, worked in a very fast paced environment & used time management skills to be efficient with my responsibilities.

Education

Currently enrolled in college in Social Work

NKU

Present

Skills

• Organizational skills

• Property Management

• Cash handling

• Attention to detail

• Food handling

• POS

• Writing Skills

• Market Analysis

• Food industry

• Problem management

• Customer service

• Multitasking

• Time management

• Market Research

• Marketing

• Negotiation

• Cleaning

• Sales

• Hospitality

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