Project management/General Manager

Jacquea Dickson

Evanston, IL ***** 224-***-**** **************@*****.*** https://www.linkedin.com/in/jacquea-dickson

Operations Management/Educator

SUMMARY OF QUALIFICATIONS

Accomplished Operational and Project Manager with extensive experience in driving strategic initiatives for businesses growth, operational efficiency, and client satisfaction.

Results -driven, successfully coordinating, planning, and executing projects to meet organizational goals.

Developed and implemented curriculum focusing on safety protocols and techniques for students in the workforce training program.

Collaborated with teachers and administrators to assess student progress and adjust support strategies as needed to meet individual learning goals.

Created and maintained a positive and inclusive learning environment for students, fostering their academic and social growth.

Facilitated workshops on job readiness skills, including resume writing, interviewing techniques, and workplace professionalism.

CORE COMPETENCIES

Strategic Planning and Execution Curriculum Development Change Management and Organizational Development

Project Management Educational technology, and integration Impress

Communication and Presentation Leadership and Team Management Microsoft Office (Word, Power Point, Excel)

PROFESSIONAL EXPERIENCE

Paquin Entertainment Chicago, IL

Operations/Project Manager

7/2024 – 1/2025

-Lead cross-functional teams to plan, execute, and deliver projects on time and within budget. -Develop project plans, budgets, and resource allocation schedules to ensure project success. -Monitor project performance using key metrics and make adjustments as necessary to achieve goals.

-Spearhead process improvements to streamline operations and increase efficiency.

-Communicate project status, risks, and issues to stakeholders on a regular basis. -Successfully managed projects including ongoing operations.

Rebuilding Exchange Chicago, IL

Operations Manager/Workforce Educator 5/2022 – 10/2022

-Managed construction projects from start to finish, ensuring timely completion and adherence to budget

-Skilled in reading plans, conducting measurements, and overseeing construction activities. Assisted in developing and -Implemented educational activities.

-Provided support to students to help them understand construction concepts and techniques.

-Monitor students progress and provide feedback on performance to encourage growth and improvement.

The Wild Hare Chicago, IL

Operations Manager 5/2017 – 7/2019

-Lead engagements for clients, providing strategic guidance and actionable solutions to address business challenges.

-Developed and conducted training programs for client employees to enhance their skills and competencies in areas such as leadership, teamwork, and problem-solving.

-Grew and retained customers by creating connections with strong written and verbal communication skills.

SPIRIT HALLOWEEN SUPERSTORES, Evanston, Il

Store Operations Training Manager (8/2006 - 11/2017)

-Managed staff of 30+, performed recruitment, hiring, training, and supervisor responsibilities.

-Managed stock, inventory, payroll, and financial records.

- Oversaw store construction,remodels and resets.

Edison Brothers Stores, (Jw, Coda, Wild pair, Bakers), Chicago, Il.

District Store Manager (1/1996 - 2006)

-Oversee multiple store and district projects across all phases of development.

-Monitor daily workflow operations and staff implementing adjustments as needed.

EDUCATION

Keller Graduate School of Management Lisle, IL

Master of Public Administration – Concentration: Healthcare Management

DeVry University Lisle, IL

Bachelor of Science in Technical Management

Illinois Department of Education

Paraprofessional license State of Illinois

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