A Team Customer Service
Resume:
Brooke Shepard
Grayslake, IL *****
*******.****.****@*****.***
I would like to add to my resume that I do believe I make an exceptional asset to a company, employer, or team. I can be as much as a team member, as I can be a leader. I can work by myself, or in a team, given any situation I am put in. I am very eager to grow, and self improve. I take any opportunity as a situation to better myself as well as others around me. I work extremely hard, and I am very passionate about everything that I do. I learn fast, and can work in a fast or slow paced environment. I am personable, and professional. I keep business and my personal life completely separate. I strive to be a better person every day. I have been in management for 24 years, and have had different positions, as well as opportunities of all sorts in many different fields, but what matters to me the most is to make a difference. Rather it's simply a smile, or going above, and beyond the job duties. I truly just want to make a positive impact on someone's life. Work Experience
Manager
Pizza Hut - Crystal Lake, IL
November 2022 to September 2023
Delegate jobs to employees, supervise, a team of 12, as well as the s, scheduling, inventory, ordering, shipping and receiving, customer service, prep cook, cook, cut and serve food, csr, sanitation, banking, cash handeling, payroll, safe audits, weekly as well as nightly auditing, budgeting,safe Serv, dispatch delivery services, and train others to perform to company as well as state standards Production Supervisor
Fareva - Morton Grove, IL
February 2020 to November 2022
Cnc machine operator, operator of filler, capper, coder, labelers, delegating jobs to over 20 employees. Making sure all assembly lines and other equipment the employees are using, are operating properly to our guidelines as well as state and federal guidelines and also the guidelines of the contracted employer. Shipping and receiving, handling product, computer work, paperwork, documentations sanitation, inventories, packaging, audits, and performing to the standards of the employer on a daily basis. Asst. Manager
fas fuel - Freeport, IL
August 2018 to September 2019
Customer service, inventory, auditing, scheduling, receiving trucks orders, ordering, budgeting, shipping, sanitation, banking payroll, safe audit, cash handling, traing employees, basset, food handling, stocking. Delegating to up to 5 employees.
Cosmetologist
Jillian's - Princeton, IL
February 2008 to January 2015
All hair, nail, and skin care services. Customer service, book keeping, inventory, sales, upsaling, receptionist, payroll, scheduling, sanitation and performing to state regulations. Also educating and training employee, as well as continuing education for myself, and state guidelines. Education
Cosmetologist in Cosmetology
Educators of Beauty College of Cosmetology-La Salle - LaSalle, IL August 2006 to February 2008
Associate's degree in General Studies
IVCC - Oglesby, IL
January 2002 to May 2005
Cna in Cna
IVCC - Oglesby, IL
May 2004 to July 2004
High school diploma
Mesa Ridge High School - Colorado Springs, CO
August 1998 to May 2001
Skills
• Nail Care
• Hair Styling
• Retail Sales
• Inventory Control
• Makeup Application
• Management
• QuickBooks
• Assistant Manager Experience
• Front Desk
• Bookkeeping
• Payroll
• Upselling
• Cleaning Experience
• Accounting
• Accounts Receivable
• Cash Handling
• Administrative Experience
• Data Entry
• Accounts Payable
• Body Waxing
• Serving Experience
• Vital Signs
• Microsoft Word
• Personal Assistant Experience
• Guest Services
• Computer Skills
• Laundry
• Caregiving
• Commercial Cleaning
• Customer service
• Bookkeeping
• Schedule management
• Microsoft Word
• Microsoft Excel
• Microsoft Office
• General computer skills
• Budgeting
• Inventory management (10+ years)
• Event Planning
• Human Resources
• Supervising Experience
• Supervising Experience
• Auditing
• CNC
• Microsoft Outlook
• Microsoft Outlook
• Microsoft Outlook
• Food Handling
Certifications and Licenses
Associate in general studies
Present
Cosmetology License
February 2008 to February 2015
This is an every other year licence. I went on bereavement after my husband passed to be with my children.
CNA
June 2005 to June 2013
I proceeded to return to school to further my education
Contact this candidate