Massena, NY *****
****.**********@*****.***
Mary Ashley
Employment
Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks efficiently in fast-paced environments. Proactive approach to identifying and addressing issues, with a strong focus on optimizing processes and supporting team objectives. Strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Oct 2023 – Jan 2024
T-CNA
Massena Rehabilitation & Nursing
oAssisted patients with daily living activities, promoting independence and dignity.
oEnhanced patient satisfaction by providing compassionate and attentive care.
oMaintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Sept 2021 – Oct 2023
Shift Supervisor
Dunkin
oEmpowered team members by delegating responsibilities according to individual strengths and areas of expertise.
oManaged conflict resolutions among team members, fostering a positive and collaborative work environment.
oIncreased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Skills
Expected by June 2025
Certificate in Medical
Billing & Coding
Medcerts Allied Health
2014
Certificate in Health Science
Career Studies
Suny Canton
Proficient Time Management
Collaborative Teamwork
Accurate Data Entry
Strong Communication Skills
Fast Typing Abilities
Multitasking and prioritization
Creative Problem-Solving
Exceptional Customer Service
Cash Flow Management
Product Marketing