Customer Service Representative
Resume:
Amy DeLong
Catasauqua, PA
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
U Haul Moving Storage-Whitehall Township, PA
August 2022 to Present
Assist customers inside and outside U-Haul Center with U-Haul products & services
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Use smartphone-based U-Scan technology to manage rentals and inventory
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Move and hook up U-Haul trucks and trailers
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Clean and inspect equipment on the lot including checking fluid levels
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Answer questions and educate customers regarding products and services
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Prepare rental invoices and accept returns from rentals Cafeteria Food Service Supervisor
Innovative Arts Academy Charter School-Catasauqua, PA August 2018 to September 2020
• Prepared and served nutritious meals to students in accordance with school guidelines
• Maintained cleanliness and sanitation standards in the cafeteria, ensuring a safe and healthy environment for students
• Managed inventory of food supplies, placing orders as needed to ensure availability of ingredients
• Assisted in the preparation of special meals for students with allergies or specific dietary restrictions
• Operated cash register accurately, handling transactions and providing excellent customer service to students and staff
• Monitored food temperatures regularly to guarantee proper storage and prevent spoilage or contamination
• Followed portion control guidelines when serving meals, minimizing waste while meeting student's nutritional needs
• Demonstrated excellent time management skills by efficiently serving meals within designated lunch periods
Lead Infant Room Teacher
World of Wonder Childcare-Whitehall Township, PA
January 2016 to April 2020
Prepare and organize meals, mealtimes and snacks for children. Change the diapers of infants and toddlers. Organize activities and implement a curriculum that allows children to learn about the world and explore their interests.
Housekeeper
Econo Lodge-Allentown, PA
March 2002 to July 2003
Made sure rooms were clean and ready for guests. Vacume halls and rooms. Cleaned kitchen and bathroom. Laundry done as needed .
Education
Graduated 1999
Catasauqua High School
Skills
• Classroom experience
• Childcare
• Restaurant experience
• Communication skills
• Retail sales
• Food handling
• Teaching
• Organizational skills
• POS
• Customer service
• Time management
• Cash register
• Sales
• Food Preparation
• Cooking
• Early childhood education
• Spanish
• Cash handling
• Front desk
• Bartending
Certifications and Licenses
Food Handler Certification
ServSafe
April 2020 to April 2025
RAMP certified
April 2020 to April 2020
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