Patient Care Human Trafficking

*** *. ****** ***., ***** CREEK, US, ***** •

***********@*******.*** • 806-***-****

BRIDGET DEVONE BELTRAN

Wage & Hour Investigator

PROFESSIONAL SUMMARY

Wage & Hour Investigator with over 17 years of experience in enforcing federal labor laws and conducting comprehensive compliance audits. Expert in policy analysis, data-driven investigations, and developing corrective strategies to ensure fair compensation practices. Demonstrates strong leadership and collaboration skills, partnering with diverse teams and stakeholders to address complex issues such as human trafficking and child labor violations. EMPLOYMENT HISTORY

WAGE & HOUR INVESTIGATOR Jun 2015 - Present

U.S. Department of Labor Kansas City, MO

TELEHEALTH TECH Jun 2014 - Jun 2015

Denver Dept. Veteran Affairs Burlington, CO/Denver, CO Ensure compliance with labor laws through detailed inspections and data analysis. Conduct thorough interviews to gather critical information for case resolution. Develop clear policy interpretations to guide organizational compliance efforts. Identify legal violations and recommend corrective actions to improve adherence. Collaborate with diverse teams to achieve regulatory compliance and operational efficiency. Lead complex federal wage investigations, enforcing labor laws and conducting thorough compliance audits to protect workers' rights and ensure fair compensation practices. Analyze employment records and conduct detailed interviews to resolve wage disputes, identify violations, and implement corrective measures across diverse industries.

Partner with stakeholders to address human trafficking concerns and child labor violations, delivering targeted training programs and developing prevention strategies.

Execute comprehensive workplace inspections, evaluate compliance documentation, and reconstruct missing records to establish accurate wage determinations.

Drive voluntary compliance through effective communication of federal requirements, resolving complex wage disputes and ensuring fair labor practices.

Spearhead complex federal investigations to enforce labor standards, focusing on wage compliance and worker protection across multiple industries.

Executed telehealth documentation, enhancing patient records accuracy. Conducted patient education, improving understanding of telehealth procedures. Managed diagnostic test orders, optimizing patient condition assessments. Communicated complex issues clearly to patients, increasing satisfaction. Scheduled labs and tests, ensuring efficient clinic operations. Managed comprehensive telehealth operations, coordinating patient care through virtual platforms while maintaining detailed electronic health records and quality control protocols Facilitated bilingual patient communication in English and Spanish, providing technical guidance and ensuring seamless healthcare service delivery

Orchestrated diagnostic testing schedules, monitored pre-appointment requirements, and optimized clinic capacity through strategic slot management

Streamlined patient follow-up processes, appointment scheduling, and clinical documentation while maintaining high standards of customer service

Implemented efficient telehealth protocols, resolved complex technical issues, and enhanced patient experience through proactive communication

Developed and executed standardized telehealth documentation protocols, ensuring accurate patient data tracking and compliance with healthcare regulations

MENTAL HEALTH TECHNICIAN 2008 - 2014

Phoenix VA Phoenix, AZ

EDUCATION

MS IN PSYCHOLOGY 2014 - Oct 2014

University of Phoenix-Arizona Phoenix, AZ

M.A. IN POLITICAL SCIENCE 2013

West Texas A&M University Canyon, TX

B.A. IN POLITICAL SCIENCE 2006

West Texas A&M University Canyon, TX

LAW SCHOOL STUDIES/JD Sep 2010 - 2012

Concord Law School Los Angeles, CA

SUMMER ABROAD PROGRAM - POLITICAL SCIENCE 2007

John Cabot University Rome, Italy

SKILLS

Federal Labor Laws (Expert), Investigations (Expert), Compliance (Expert), Training Development (Experienced), Project Management (Skillful), Data Analysis (Expert), Customer Service (Expert), Documentation (Expert), Policy Analysis (Expert), Contract Review (Expert), Problem Solving (Expert), Leadership (Expert). LANGUAGES

English (Native), Spanish (Highly proficient), Italian (Proficient). REFERENCES

Rebecca Bussieres 480-***-****); Carole Williams, NY DEPT OF LABOR 518-***-****); Mary Jenkins 602-***-****); Shawn Frye 806-***-****); Shannon Rebolledo, FOREIGN SERVICE 316-***-****). ADDITIONAL INFORMATION

VOLUNTEER WORK

AFGE - Union Local 1748

Steward since September 2021. Assisting with employee grievances, questions, dealings with management on issues or concerns as well as setting up security, health/safety checklists and walkthroughs for offices and new construction. VOLUNTEER WORK

VFW & Auxiliary

2020 - Present - Volunteer with assisting veterans input claims and evidence for claims on a variety of sites. Assist in determining treatment, disability, eligibility, medical claims and assisting with uploads of evidence for compensation. Conducted daily vitals and hygiene tasks, ensuring patient safety and well-being. Monitored high-risk patients, maintaining a secure environment. Facilitated group activities, enhancing patient engagement and recovery. Trained new staff, improving team efficiency and unit operations. Scheduled duties, optimizing workflow and resource allocation. Led mental health unit operations, coordinated patient care activities, and supervised safety protocols while mentoring new staff members and facilitating therapeutic group sessions Managed comprehensive patient monitoring systems, conducted vital assessments, and maintained accurate documentation while ensuring strict safety protocols

Partnered with nursing staff to deliver integrated patient care, coordinate treatment plans, and enhance unit efficiency through effective interdepartmental communication

Implemented structured patient intake procedures, maintained detailed inventory systems, and coordinated staff scheduling to optimize unit operations

Streamlined patient escort protocols, enhanced safety measures, and improved unit maintenance procedures while maintaining high standards of patient care

Developed specialized mental health monitoring protocols, integrating patient assessment data with treatment outcomes to enhance care quality and safety standards.

VOLUNTEER WORK

CASA - Court Appointed Special Advocate

Act as an advocate for children who have been taken from their homes due to abuse, neglect or mistreatment and who have been placed in foster care, group homes, or in temporary guardianship.

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