Customer Service Bilingual Spanish
Resume:
I'm Shileen Rubio Cunningham, a college student passionate about pursuing a career in
healthcare. With a love for hospitality and skills in crafting, design, and the arts, I am committed to advocating for under-represented groups. As a bilingual Spanish speaker, I aim to make a meaningful impact in both healthcare and my community. Customer Service
Multitasking
Conflict Resolving
Innovative
Bilingual Spanish speaker
Strong willed under stressful
situations
Strong interpersonal skills
Proactive and self-motivated
Exceptional organisational skills
Crew Member
Seasonal Sales Advisor
The Yard Milkshake Bar
H&M
At The Yard Milkshake Bar, I prepared custom milkshakes and provided excellent customer service. I interacted with customers regularly, ensuring their needs were met and maintaining a positive experience. This role strengthened my communication skills, as I frequently collaborated with the team to efficiently fulfill orders in a fast-paced environment. As a seasonal Retail Sales Advisor at H&M, I assisted customers with product selection, provided styling advice, and ensured a positive shopping experience. I also helped with inventory management and maintaining the store’s appearance. This role strengthened my communication and teamwork skills in a fast-paced retail environment. Crew Member
Crumbl Cookies
As a crew member at Crumbl Cookies, I gained experience in baking and customer service, ensuring high- quality standards in a fast-paced environment. I contributed to maintaining a clean kitchen, provided excellent customer service, and developed strong time management, teamwork, and problem-solving skills. February 2023-October 2023
February 2024-August 2024
November 2024-January 2025
FOCUS-DRIVEN AND SERVICE CARE ORIENTED
**************@*****.***
Shileen Rubio Cunningham
CUSTOMER SERVICE WORK EXPERIENCE
EDUCATION & CERTIFICATIONS
SPECIALTY SKILLS
High School Diploma- East Mecklenburg High School Charlotte NC August 2020-June 2024 Central Piedmont Community College August 2024-Present CPR Certified- 2024
Level 1 Navajo Certificate- Cudoo by Edusity
College Student
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