Quality Assurance Reporting Analyst
Resume:
BILAL KHAN
QUALITY ASSURANCE / PHYSICIST / REPORTING ANALYST
CONTACT
*****.********@*****.***
Stockton California,USA
SKILLS
Project Management
Communication
Technical Support
Reporting Skills
Data analytic Skills
Presentation Skills
Critical Thinking
Quality Assurance
English (Fluent)
Urdu ( Native)
Punjabi (Native)
Hindi (intermediate)
LANGUAGES
WORK EXPERIENCE
PROFILE
I have almost 11 years of work experience, worked as Reporting analyst,Physicist, and Quality Assurance officer.
i trained by HONDA Team regarding Reporting and Data Analysis along with a Quality Assurance Procedures in Automotive Engineering Company and Medical Billing Company .
i Hold a master’s degree in Environmental policy and management and completed my Graduation in Physics .
i have a strong grip on Excel and Reporting.
I have a Security License from USA & completed 8 Hours Course of Power to Arrest
/Appropriate use of Force from Hammer head Protection Inc Stockton CA USA. Bell MedEx [Medical Billing Company] SEP 2023 - JAN2025 Reporting Analyst
Rastgar Engineering Company Feb 2016 - Apr 2023
Physicist - Quality Assurance Officer ( Product Quality ) I work for a medical billing company as a Reporting Analyst. My daily responsibilities include:
Preparing and presenting department-wise daily reports to senior management. Monitoring key performance indicators (KPIs) and recommending improvements to enhance operational efficiency.
Developing and maintaining reports, dashboards, and visualizations using tools such as Excel and Power BI.
Ensuring data integrity and security while handling sensitive healthcare information. Providing data analysis and insights to support strategic decision-making. i worked in the Automotive Manufacturing Engineering sector for over six years and received specialized training from the Honda Team of Pakistan on Quality Assurance Procedures and International Standard Documentation. My key responsibilities included:
1. Managing the Quality Assurance Team to ensure product quality and compliance with company policies.
2. Developing quality and process improvement modules to enhance operational efficiency. 3. Conducting periodic audits across all Quality Control departments. 4. Organizing training sessions for quality team members and onboarding new employees. 5. Handling customer rejections and complaints to improve product standards. 5. Conducting Customer Satisfaction (CSAT) audits. 6. Preparing Quality ISO documentation for OEM customers. 7. Analyzing data to identify quality trends and areas for improvement. 8. Presenting data-driven insights and reports to clients and senior management J Tele Marketing BPO
Data Analyst - MIS coordinator
Apr 2013 - Nov 2016
Served as a Customer Service Representative across various projects, later promoted to Team Leader for a voice team of 12 members. Responsibilities included high-volume data entry, daily reporting to senior management, error resolution, and database maintenance. Utilized statistical techniques to analyze data, interpret trends, and generate actionable reports. Skilled in identifying patterns and managing complex data sets to support business operations.
CERTIFICATIONS
USA
1. Security License [BSIS]. - 2025
Power of Arrest /Appropriate Used of
Force -2025
2.
ACADEMIC HISTORY
Master’s Degree
MS / M Phill [Environmental policy and Management] 18 years Education
Bahria University Islamabad, Pakistan
2017 - 2019
Graduation Degree
BS Physics
16 years Education
University of Gujrat - Pakistan
2011 -2015
High School
Pre Engineering
12 years Education
Gordon Collage Rawalpindi -Pakistan
2009 -2010
10th Standard
Science
10 -Years Education
M.Jinnah Public School -Pakistan
2008
RESEARCH THESIS
Effect of Seasonal Variation and Meteorological Parameters on the Environmental Noise 2020 Pollution in the Selected Areas of Rawalpindi and Islamabad, Pakistan. publication : Polish journal of Environmental Studies Link. :
DOI: https://doi.org/10.15244/pjoes/132980
CERTIFCATIONS
Security License - USA
BSIS -USA
2025 ~ 2027
Powers To Arrest / Appropriate Use of Force. - USA Certificate # 6ea28793d2
Hammer Head Protection Inc USA - 2025
Cyber security certificate
BellmedEx Medical Billing Company-Pakistan
2024
HIPAA Compliance Training
BellmedEx Medical Billing Company. - 2024
Data Analytics and Business Intelligence
Virtual University Pakistan - 2023
Credential ID Y2A58J8MK
Autocad
Virtual University Pakistan - 2022
Credential ID CWREMEXZA
Certificate of Scholarship [PEEF]
Govt of Pakistan - 2017
PM Laptop receiving Award
Govt of Pakistan - 2013 & 2017
Goal Setting Merit Certificate
Capital Development Authority - CDA Pakistan
2017
Top performer of the Year
Jtele marketing -Pakistan. - 2015
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