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Service Technician Customer

Location:
Moores Hill, IN
Posted:
March 15, 2025

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Resume:

James Young

Aurora, IN *****

*****************@***********.***

513-***-****

Authorized to work in the US for any employer

Work Experience

Field Service Technician

Classic mechanical-Cincinnati, OH

October 2012 to Present

• Hvacr and commercial cooking equipment repair

• Performed routine maintenance and repairs on a wide range of equipment, including HVACR systems, electrical panels, and plumbing fixtures

• Diagnosed and resolved complex technical issues in a timely manner to minimize downtime for clients

• Collaborated with cross-functional teams to develop and implement preventive maintenance schedules, resulting in a XX% reduction in equipment failures

• Provided exceptional customer service by effectively communicating with clients to understand their needs and address any concerns

• Trained new technicians on proper procedures for equipment installation, troubleshooting, and repair

• Managed inventory levels by accurately tracking parts usage and ordering supplies as needed to ensure uninterrupted service delivery

• Conducted regular inspections of client sites to identify potential issues or areas for improvement

• Maintained detailed records of all service calls, including work performed, parts used, and time spent on each job

• Responded promptly to emergency service requests during non-business hours to restore functionality and minimize disruption for clients

• Installing commercial cooking equipment

Service Technician

Ecolab Inc-Columbus, OH

October 2007 to September 2012

On-call and telecommunicated with company to determine scheduled daily appointments.

• Installed and repaired restaurant equipment in various settings, such as industrial and military establishments.

• Examined work orders and converse with equipment operators to detect equipment problems and to ascertain whether mechanical or human errors contributed to the problems.

• Performed scheduled preventive maintenance tasks.

• Studied blueprints, schematics, manuals, or other specifications to determine installation procedures.

• Set up and tested industrial equipment to ensure that it functions properly.

• Maintained equipment logs that record performance problems, repairs, calibrations, or tests.

• Calibrated testing instruments and installed or repaired equipment to prescribed specifications

• Airport security authorization

Service Technician

edi-Cincinnati, OH

July 2004 to October 2007

Inspected, operated, and test heating and air conditioned units to diagnose machine malfunctions.

• Performed routine preventive maintenance to ensure that machines continue to run smoothly.

• Diagnosed mechanical problems and determined how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.

• Assembled, installed, or repair wiring, electronic components, pipe systems, plumbing, machinery, and equipment.

• Repaired or replaced defective equipment parts.

• Recorded type and cost of maintenance or repair work.

• Operating equipment like forklifts Bobcats backhoes and dozers

• BAS/ DDC

Service Technician

Stelter Brink Co-Harrison, OH

February 1996 to June 2004

Traveled throughout the world, maintaining,Installing and repairing commercial burners, ovens, incinerators, and after-burners.

Education

High school or equivalent in Diesel mechanical

Colerain High School - Township of Colerain, OH

August 1978 to June 1981

Skills

• Project Management

• Troubleshooting

• Electrical

• Maintenance

• HVAC (10+ years)

• Calibration

• Industrial Equipment Experience

• EDI

• Blueprint Reading

• Fabrication

• Service Technician Experience (10+ years)

• Equipment Repair

• Mechanical Experience (10+ years)

• Freight Experience

• Quality Assurance

• SAP

• Manufacturing

• Schematics

• Mechanical Knowledge

• Carpentry

• Plumbing

• Hydraulics

• Backhoe Operation

• Heavy Equipment Operation

• Brake Repair

• Facilities Maintenance

• Welding

• Programmable logic controllers

• Customer service

• Leadership

• Computer literacy

• Supervising experience

• Construction estimating

• Auto estimating

• Conveyor installation

• Microsoft Office

• CNC

• Industrial Maintenance

• Heavy Lifting

• Low Voltage

• CAD

• Landscape Maintenance

• Plasma Cutting

• Construction Management

• 100 % (10+ years)

• Pricing

• SolidWorks

• Time management

• Automotive diagnostics

• Refrigeration

• Warehouse experience

• Forklift

• Data collection

• Microsoft Excel

• Microsoft Word

• Microsoft Powerpoint

• Auto service management

• Electrical experience

• Tow truck

• Field Service

• HVAC/R

Certifications and Licenses

Driver's License

EPA Type I

Gas Fitters License

HVAC Certification

EPA Type II

Journeyman License

Journeyman HVAC

EPA Certification

EPA Type III

Assessments

Workplace safety — Proficient

October 2020

Using safe practices at work

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills:

• All types of construction

• all types of Extraction

• Over 30 years of customer service experience.

• Mechanically inclined.

• Quality minded.

• High work ethic.

• Operating heavy equipment.

• Bobcats dozers forklifts back and track hoes

• Lifts



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