Qa Engineer Senior

Kirkosh "AJ" Chauhan

QA Lead/Senior QA Engineer

Redondo Beach, USA, CA 90278, 510-***-****, *******.*******@*****.***

Professional summary

Senior QA Engineer with 17+ years of experience in Quality Assurance (QA) and testing, including manual testing, automated testing, web application testing, mobile application testing, client/server application testing, database testing, API testing, end-toend testing, system validation, test case design, test plan design, Agile methodologies, test planning, data validation. Proven ability to deliver high-quality software through innovative problem-solving and leadership. Dedicated to continuous improvement and collaborative team environments.

Employment history

QA Lead, Mar 2012 - Nov 2024

DIRECTV, El Segundo, CA

Lead QA teams onsite and offshore, enhancing software quality and reducing critical issues.

Coordinate cross-functional testing, ensuring successful app launches and improved project outcomes.

Develop training materials, boosting QA team efficiency and expertise.

Collaborate with stakeholders, aligning technical solutions to business needs for better results.

Led testing efforts for major applications such as NFL Sunday Ticket, DAU (Dynamic Ad Unit), IPOR (Instant premium order via Remote) and Nomad (remote recorder).

Hosted bug triage meetings, provided comprehensive test reports and Metrics to Project managers, Product owners, Developers and business stakeholders.

Foster cross-functional partnerships with stakeholders, developers, and content providers to align technical solutions with business objectives.

Participated in daily scrums, offering UI enhancement suggestions, ensuring cross-platform compatibility.

Developed test plans, test cases, test data, and test scripts for backend and frontend validation.

Conducted end-to-end testing for various Interactive sports applications, including March Madness, Olympics, and the Soccer World Cup.

Spearhead cross-functional testing initiatives, driving successful app launches while maintaining robust quality standards across platforms.

Conducted UAT and product demos for the business stakeholders.

Lead strategic quality initiatives across streaming platforms, ensuring seamless content delivery while meeting business objectives.

Lead QA team in developing comprehensive testing strategies for streaming platforms, driving successful launches and maintaining quality standards.

Performed API testing using Postman and generated XML test data for sports applications (March Madness, NFL, Tennis, Golf).

Conducted functional and regression testing on DIRECTV mobile stream apps (iOS and Android).

QA Lead, Nov 2011 - Feb 2012

Intuit, San Diego, CA

Led a team of engineers, creating a comprehensive test plan for system testing.

Managed product lifecycle from design to implementation, enhancing project progress tracking.

Conducted functional, integration, and regression testing, improving user experience.

Executed test cases, logged bugs, and validated new sign-up flows, ensuring seamless user access.

Orchestrated cross-browser testing operations while streamlining bug tracking processes, enhancing product quality through systematic test case execution

Facilitated daily scrum meetings, driving UI improvements through strategic feedback and coordinating with frontend, QA, and UX teams for optimal outcomes

Developed and executed master test matrices across multiple operating systems, ensuring thorough validation of sign-in and signup workflows

QA Engineer, Feb 2011 - Nov 2011

Guitar Center, Westlake Village, CA

Led QA team in Agile testing, enhancing efficiency and collaboration.

Developed and executed test cases using Quick Base, ensuring robust quality control. Managed onshore and offshore QA resources, optimizing team performance.

Conducted comprehensive testing, improving system reliability and user satisfaction.

Coordinated UAT with partners, ensuring seamless project implementation.

Spearheaded end-to-end testing operations across retail platforms, conducting black box and integration testing for mobile and web interfaces with QuickBase expertise.

Optimized test case execution and reporting through QuickBase, ensuring thorough verification of customer orders via POS and DAX in test environments.

Coordinated UAT activities with business stakeholders, providing post-deployment support and maintaining quality standards throughout release cycles.

Developed and implemented comprehensive testing strategies for complex retail systems, ensuring seamless integration across multiple project components.

Orchestrated UAT sessions with stakeholders, facilitating clear communication channels and swift issue resolution in complex retail environments

Sr. Systems Analyst, Sep 2008 - Dec 2010

Wells Fargo, San Francisco, CA

Led testing projects, ensuring precise requirement analysis and functional design comprehension.

Developed comprehensive test plans and cases, enhancing testing efficiency across multiple projects.

Conducted diverse testing methodologies, improving system reliability and user satisfaction.

Collaborated with offshore teams for seamless code deployment, maintaining project timelines.

Validated data integrity and UI functionality, ensuring user-friendly interfaces and accurate data handling.

Orchestrated UAT and regression testing protocols, ensuring data integrity during critical Wachovia-Wells Fargo ETL processes while maintaining strict quality standards.

Coordinated with offshore teams for production deployments, synchronizing overnight releases and validating successful code implementations across environments.

Streamlined system testing protocols and data validation processes, ensuring seamless integration during critical mergers while maintaining strict quality benchmarks

Optimized cross-functional testing operations through strategic test plan development, resulting in enhanced project delivery efficiency

Established comprehensive data integrity protocols and user interface testing methodologies, driving system reliability improvements

QA Engineer, May 2007 - Jul 2008

Cisco Systems, Inc., San Jose, CA

Led production support post-GO LIVE, ensuring seamless operations and issue resolution.

Created test scripts for enhancements, improving testing efficiency and accuracy.

Collaborated with analysts and developers to resolve software defects effectively.

Conducted back-end validation using SQL in TOAD, enhancing data integrity.

Utilized Quality Center for test case management, linking defects to test cases.

Led end-to-end QA processes for multiple releases, managing test script development, defect tracking, and cross-functional collaboration with development and offshore teams.

Orchestrated comprehensive system testing, including SQL validation, Siebel report testing, and maintenance of requirements traceability matrix for quality assurance.

Facilitated effective communication through regular bug meetings, status updates, and GO/NO-GO decisions, delivering actionable insights on testing progress.

QA Analyst, May 2006 - Apr 2007

Wells Fargo Bank, San Francisco, CA

Developed and executed test plans enhancing application reliability and user experience.

Conducted comprehensive manual and automated testing, ensuring system integrity.

Utilized SQL for backend validation, improving data accuracy and system performance.

Collaborated in defect tracking and resolution, reducing bugs and enhancing functionality.

Managed test data requirements, contributing to efficient project scope and delivery.

Led comprehensive QA testing cycles, developing test plans and scripts in Quality Center while performing CUI, system, and regression testing for banking applications

Executed backend validation using SQL commands in TOAD, ensuring data integrity across multiple systems while managing defect tracking through QuickBase and Rally

Streamlined testing processes by implementing structured test case management, enhancing quality assurance efficiency for online banking components

Coordinated with development teams to validate business specifications and architectural documentation, ensuring alignment with stakeholder requirements

Optimized GUI testing methodology for banker tools and online platforms, implementing comprehensive validation procedures for enhanced user experience

Education

Bachelor of Science in Electrical Engineering, Nov 2005

University of Louisiana At Lafayette, Lafayette, Louisiana

Courses

SAFe Agile Certification

SAFe

Skills

Python, PyCharm, JavaScript, HTML, SQL, Oracle, JIRA, Confluence, Agile, Scrum, QTP, Quality Center, Rally,

Postman, WinSCP, Automation, Manual Testing, Test Planning, UAT, API Testing, Mobile Testing, Performance Testing,

Regression Testing, Database Testing, User Acceptance, Defect Tracking, Test Case Design, Risk Management, Cross-Browser Testing, Test Plan Design, TestDirector, WinRunner, Wireshark, Fiddler, Hogan, Project Management, Software Documentation, Analytics, Test Metrics, Test Execution, Cross-Functional Collaboration.

Additional information

Awards

U.S. Patent No. 10,715,875 for NFL Fantasy Football Application designed for the DIRECTV set-top box. (Innovative feature for user engagement, including viewable highlight).

Emmy Award (Team Award) for Outstanding Interactive app, recognizing contributions to the NFL Sunday Ticket interactive experience on DIRECTV Set-top box.

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