Customer Service General Laborer

Krupa Patel

** ********* ******, *********, ****** 519-***-**** ****************@*****.***

Profile

Highly focused professional looking for challenging and interesting opportunities to gain experience and learn new skills.

Experience

GENERAL LABORER COLONIAL COOKIES, WESTON FOODS DEC 2023 – OCT 2024

· Picking up bad or misaligned cookies passing through the conveyor.

· Eventually adding the cookies on missing or empty spots.

· Operating machines and performing clean ups.

· Responsible for correct placement of product online or in containers, boxes, or pallets.

· Inspect product for quality and any signs of foreign material contamination.

· Supply production lines as needed.

· Maintain works area in a clean and organized manner.

· Perform all other duties as assigned.

· Ability to understand and follow all safety policies and procedures. CUSTOMER SERVICE ASSOCIATE D MART JUNE 2020 – AUG 2022

· Resolving customer queries on site, by guiding them to their desired products within the shortest turnaround time.

· Developing and maintaining customer relationships

· Making sure customer issues are resolved in timely manner.

· Updating the prices of products as received by the Supervisor in the databases.

· Maintaining records of customer interactions and providing overall good customer service experience. Education

BACHELORS OF SCIENCE- INFORMATION TECHNOLOGY 2019- 2022 M.B. PATEL SCIENCE COLLEGE, ANAND, INDIA

· Gained knowledge of Microsoft software’s like Word, Excel, PowerPoint, and Outlook which helps in making accounting records, projects, and analysis.

· Understanding and preparation of project scope, definition, goals, benefits, stakeholder’s responsibility, and work breakdown structure.

· Learned the use of C++ Calculator while pursuing business mathematics.

· Learned Computer Graphics and the use of Blenders software.

· Obtained knowledge of international market’s trading, financing, marketing, and sales.

· Learned various CSR (Corporate Social Responsibility) concepts. SCIENCE – HIGHER SECONDARY EDUCATION 2017 2019 D.N. HIGH SCHOOL, ANAND, INDIA

· Learned various basics concepts of accounting, Statistics, Economics, Marketing, and business administration.

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Skills & Abilities

· Accounting & Budgeting

· Proficient with POS systems

· Excellent interpersonal and communication skills

· Leadership

· Attention to detail

· Poised under pressure

· Multi-Tasking

· Fun and energetic

· Technical Expertise

· Problem solving

Activities and Interests

Theater, environmental conservation, art, hiking, skiing, travel

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