Patient Care Customer Service
Resume:
Rebecca Thomas
Washingtonville, NY *****
**********@*****.***
I have worked in the medical field since the age of 18. I took time off to be a stay at home mom. I am eager to get back into the workforce. I have medical office, medical records and medical billing experience as well. I started off working in geriatrics as a CNA at the age of 18. I have many years of experience in customer service. I have worked other jobs that are not included on this resume due to them no longer being in business and others were through temp agencies. Authorized to work in the US for any employer
Work Experience
Medical Assistant/Phlebotomist/Receptionist
Dr. Gurinder Mehar - Cornwall, NY
April 2006 to October 2008
ekg’s, phlebotomy, assisting the doctor, pre-approvals for insurance, scheduling appointments for any and all pre-ops, administering injections, multi line phones, customer service, medical records
• Measured accurate vital signs
• Performed numerous administrative duties
• Recorded patient history
• Updated care plans
• Contacted patients for appointment reminders
• Assisted with charting
• Cleaned patient rooms
• Provided patient care
• Obtained patient vitals
• Performed blood draws
• Ordered labs
• Responsible for back office duties
• Assisted with insurance verification
• Responsible for scheduling patients for appointments
• Triaged patients
Medical assistant/PCA
Blake Medical Center - Bradenton - Bradenton, FL
February 2004 to April 2006
Assist doctors and nurses as needed, patient care
• Performed clinical skills under physician supervision
• Obtained patient vitals
• Provided patient care
CNA - Certified Nursing Assistant
Montgomery Nursing Home - Montgomery, NY
• Assisted with wound care
• Aided in lifting residents when necessary
• Took vital signs regularly
• Gave residents their medication
• Assisted residents with daily routines: feeding, bathing, dressing, grooming and walking
• Recorded resident care
• Provided for residents' physical and emotional needs CNA
Campbell Hall Rehabilitation Center - Campbell Hall, NY caring for residents
assisting residents in daily tasks
helping with feeding residents
lifting residents
Education
High school diploma
Skills
• Phlebotomy
• Patient Care
• Experience Administering Injections
• Vital Signs
• Laboratory Experience
• Medical Records
• Medical Scheduling
• Medical Office Experience
• Insurance Verification
• Front desk
• Medical receptionist
• Hospital Experience
• Medical Billing
• Multi-line Phone Systems
• Computer Skills
• English
• HIPAA
• Driving
• Medical coding
• Filing
• Windows
• Transcription
• Triage
• Clerical Experience
• Anatomy Knowledge
• EMR Systems
• Nursing
• Quality Assurance
• QuickBooks
• ICD-10
Certifications and Licenses
Driver's License
Assessments
Following Directions — Expert
November 2020
Following multi-step instructions.
Full results: Expert
Medical Receptionist Skills — Highly Proficient
October 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Filing & Organization — Proficient
November 2020
Arranging and managing information or materials using a set of rules Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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