Software Quality Qa Lead

Bharathy Jayaraman

• 210-***-**** • **********@*****.***

Results-Driven Test Lead QA Automation & Agile Expert

Quality-focused Test Lead with over two decades of expertise in software testing, automation frameworks, and Agile methodologies. Adept at driving large-scale projects, implementing robust testing strategies, and mentoring QA teams to deliver high-quality software solutions. Proven track record of optimizing software quality processes to reduce defects, improve efficiency, and accelerate delivery timelines.

Professional Experience

Experience

2019 - 2024

Senior QA Lead LogixHealth, Inc Bedford, MA

Spearheaded QA efforts for healthcare IT projects, improving software quality and reducing defect rates by 25% through comprehensive test planning and execution.

Designed and implemented automated testing strategies, decreasing test execution time by 30%.

Led cross-functional Agile collaboration, optimizing sprint delivery timelines by 15%.

Managed test planning, case development, execution, and defect tracking, ensuring full test coverage across functional, regression, and end-to-end testing.

Mentored and coached offshore QA engineers, fostering skill development and process improvements.

DEC 2017 – MAR 2019

Sr QA Lead Bayer Crop Science – Monsanto (Thru’ Cognizant Technology Solutions) St. Louis, MO

Established and enforced standardized testing methodologies, ensuring compliance and consistency across projects.

Designed and implemented a Selenium WebDriver automation framework, improving test efficiency and regression testing coverage.

Conducted comprehensive Functional and Regression Testing, ensuring robust software quality.

AUG 2016 – DEC 2017

Sr QA Lead Excellus BlueCross BlueShield (Thru’ Cognizant Technology Solutions) Rochester, NY

Led Pre-UAT testing for Clearinghouse enhancements in Claim Adjudication, improving accuracy in SNIP Edits.

Created and maintained key quality documentation, including Risk Management Plans, Test Approaches, and Weekly Status Reports.

Ensured strict adherence to Quality Management Processes (QMP) during all testing phases.

DEC 2014 – AUG 2016

Sr QA Lead Guardian Life Insurance Company ( Thru’ Cognizant Technology Solutions) Bethlehem, PA

managed bi-weekly build and release validations, ensuring defect-free proposal applications.

developed and implemented selenium webdriver-based automation framework, reducing manual effort by 40%.

led root cause analysis sessions, improving defect prevention and reducing leakage by 15%.

managed team performance through goal setting, appraisals, and training initiatives.

JAN 2014– DEC 2014

Sr QA Lead The Travelers Companies ( Thru’ Cognizant Technology Solutions) Hartford, CT

conducted capacity planning and rom estimations for agile projects, aligning testing with resource availability.

managed offshore teams' daily tasks, ensuring timely execution of test cases, data preparation, and defect tracking.

utilized rally and agile best practices to track sprints and optimize backlog management.

AUG 2012 – DEC 2013

Sr QA Lead USAA ( Thru’ Cognizant Technology Solutions) San Antonio, TX

Developed and executed test scenarios and cases, ensuring seamless functionality across web and mainframe applications.

Led web services testing using SOAP UI, validating system integration and reliability.

Collaborated with product managers and stakeholders to align QA strategies with business goals.

Key Skills & Expertise

Testing & QA Management: Test Planning & Documentation User Acceptance Testing (UAT) Functional, Regression, Performance, & End-to-End Testing QA Process Optimization

Automation & Tools: Selenium WebDriver JUnit TestNG SilkTest HP ALM Jira Rally Azure DevOps Git

Agile & Process Improvement: Agile & Scrum Methodologies Business Process Mapping Acceptance Testing Risk Management

Technical Skills: SQL PostgreSQL AWS (Basic) MS Visio SharePoint Mind Mapping

Leadership & Collaboration: Team Mentoring & Training Cross-functional Coordination Test Strategy Development

Education

Master of Science in Information Technology Bharathidasan University, India 2003

Diploma in Management Indira Gandhi National Open University, India 2000

Bachelor's Degree in Corporate Secretaryship Madras University, India 1999

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