Talent Acquisition Customer Service

Chong H. Choi

Brookshire, TX,***** 346-***-**** *********@*****.***

https://www.linkedin.com/in/chong-choi-193138253

PROFESSIONAL PROFILE

An honorably discharged Veteran experienced in Supply Chain Management and Talent Acquisition field with a combined 20 years of experience in planning, directing, and coordinating logistics operations. Also, highlight skills and experience relevant to the restaurant industry. Highly organized with strong attention to detail and accuracy, a commitment to safety, the team, and exceptional customer service. Detail oriented, safety focused certified logistic manager and influencer with strategic mindset, and proven career directing multiple projects, and achieving results and operational excellence within fast-paced, highly matrixed environments. Well-versed in developing and executing logistics strategy, initiatives, and roadmap, ordering supplies, exchanging faulty items, customer Invoicing, deliver Forecast Reports, order processing and preparing purchasing lists and correct vendor bill payment. Skilled in full cycle robust recruiting strategies, social media networking, and event/career fair organization. Seasoned high performance level professional with an extensive background in managing and leading diverse staff populations with varied ethnicities, cultures, and nationalities. A skilled supervisor able to resolve problems, ability to adapt to new surroundings, and interpret the needs of employees as well as the organization. Consistently demonstrates proven ability to visualize, develop, manage, and achieve results on schedule in physically challenging, time sensitive, ambiguous, and international environments. KEY SKILLS

• Excellent organizational and multitasking abilities.

• Strong analytical skills with a focus on process optimization.

• Effective communication and leadership skills.

• Problem-solving mindset with attention to detail.

• Knowledge of logistics, inventory management, and supply chain best practices.

• Optimizing inventory procedures and ensuring transactions are processed accurately.

• Conducting comprehensive analysis of stock counts, movements, and variances.

• Preparing detailed reports on inventory transactions and presenting regular updates.

• Identifying system errors, trends, and risks to propose operational improvements.

• Ensuring data accuracy through regular physical inventory audits and cycle counts.

• Supporting financial audits by monitoring slow-moving inventory.

• Performing reconciliations and journal entries as part of month-end accounting activities.

• Collaborating with teams to enhance inventory management and promote efficiency. EDUCATION

Bachelor’s degree in business management University of Phoenix. 30 Semester Units in Life Cycle of Logistics Defense Acquisition University Texas Real Estate Commission certified agent

Texas Food Service Manager

Information Technology Security Administrator MyComputerCareer October 2024 Certifications Earned: CompTIA Security+ CE, CompTIA A+ CE, CompTIA Network+ CE, Microsoft Azure AZ-900, Microsoft Azure AI-900

LANGUAGE SKILL

Korean

MILITARY LEADERSHIP

Senior Leadership Course /Advance Leadership Course /Basic Leadership Course/ Equal Opportunity Leader Course /HAZMAT Course /Unit movement coordinate Course /Recruiting Course/Acquisition Course/OSHA/PACT

EMPLOYMENT HISTORY

Better Home and Garden Gary Greene Katy, TX 10/2023 – Present

-Real Estate Agent

• Designed marketing campaigns using digital media and promotional items, to obtain 25% of business from referrals.

• Communicated with sellers, buyers, and renters and established a base of 25 third-party relationships to assist clients in financing and property development.

• Assessed buyers and renters needs, and scheduled home viewings, listening to tour assessments to solve issues and offer alternatives.

Krazy Katsu & Udon 2/2020 – 11/2022

-CEO

• Leveraged ownership across operations, led activities of entire kitchen, devised forecasts, and strategies, and cultivated strong business relations.

• Expanded operations across three locations during COVID pandemic generating sales of approximately $32K per month by sourcing locations, designing restaurant floor plans and kitchen interiors, creating menus and recipes for all products, and interviewing, hiring, and training personnel

• Organized and directed staff training programs, resolved personnel problems, hired new staff, and evaluated employee performance.

• Monitored food preparation methods, portion sizes, garnishing and presentation of food to ensure that food was prepared and presented in an acceptable manner.

United States Army Fort Hood, TX 8/2018 – 12/2019

-SENIOR LOGISTICS MANAGER

• Developed and implemented plans for facility modification and expansion, focused on equipment purchases in space allocation and structural design.

• Provided oversight of medical supply chain comprising over 870 lines and valued at more than $27M serving 64 internal and outlying medical clinics.

• Employed comprehensive knowledge and experience in all facets of supply chain management to include procurement, purchasing, shipping, receiving, storage, accountability, distribution, customer service and safety management

• Experienced in Supply Chain Management, warehouse operations, purchasing, sales, transportation, hazardous materials, medical waste, and customer service.

• Enhanced purchasing operations by serving as Government Purchase Card Manager, and offering technical direction on purchasing procedures, developing local purchasing policies, resolving purchasing problems, and performing other related work United States Army Yongsan, Korea 7/2016 – 8/2018

-LOGISTICS DEPARTMENT DIRECTOR

• Established relationships and increases customer satisfaction with division leadership, division chief medical officers, service line VPs, division nursing and quality leadership, and supply chain leadership.

• Developed and documented standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.

• Optimized safety across operations by serving as Range Safety Officer and Environmental Compliance Officer, ensuring compliance with federal, state, and local regulations, and facilitating safety briefing during close out formation to 120 personnel.

• Maximized access to warehouse operation by acting as warehouse Management Officer; managed, organized, and coordinated the control and movement of supplies and equipment.

• Directed team activities, establishing task priorities, scheduling, and tracking work assignments, providing guidance, and ensuring the availability of resources to 1,200 personnel.

• Supervised, managed, and directed the selection, training development, appraisal, and work assignments of personnel and coordinated warehouse operations to 121st Combat Support Hospital`s personnel. Served as Transportation Coordinators movement supervisor for Organization. United States Army Los Angeles, CA 6/2013 – 7/2016

-RECRUITER

• Executed Regional Recruiting Manager role and produced 300% of assigned quarterly goal while ensuring the team fulfilled assigned quota; earned two Top Recruiter awards in 2015.

• Excellent communication and interpersonal skills, persuasion, availability for travel, record-keeping, and time management. Maintaining a safe and secure environment for team members and visitors, following company policies and health and safety regulations

• Conducted non-prior service recruiting program. Conducted over 400 applicant interviews and scheduled physical and entrance exams for nearly 150 applicants a year.

• Improved organizations performance to deliver 117% Regular Army and 111% Army Reserve contracts by taking initiative and acting as Assistant Center Leader by leveraging high standards and leader presence.

• Contributed to center accomplishing incredible 63% market share for first quarter 2016 by effortlessly enlisting 65 applicants during entire year; recognized by United States Army Recruiting Command and received Meritorious Service Medal at end of recruiting duty. United States Army Fort Carson, CO - Afghanistan 01/2011 – 6/2013

-BRIGADE MEDICAL SUPPORTING OFFICE SUPERVISOR

• Reduced risk and boosted safety by overseeing hazardous material Supervisor.

• Increased retention manager by assisting five soldiers with reenlisting service during deployment in Afghanistan.

• Increased demand accommodation from 53% to 90% and drove demand satisfaction from 39% to 88% by spearheading revamp of medical logistics warehouse systems and processes.

• Generated zero losses by managing and controlling equipment and 170 Containers in Afghanistan worth over $6.3M, and steering redeployment of $12M in property back to continental United States.

• Maximized medical logistics and combat readiness by training personnel into standard in Defense Medical Logistics Standard Support and facilitating planning and egress training of 89 Soldiers.

• Supervised, trained, developed, mentored, and counseled 102 personnel on supply management and career progression.

United States Army Yongsan, Korea 6/2006 – 1/2011

-COMBAT SUPPORT HOSPITAL WAREHOUSE MANAGER

• Served as the Material Distribution System Warehouse manager, directly responsible for conducting all warehouse operations in support of 121st Combat Support Hospital and outline clinics.

• Managed medical supplies consisting of over 870 lines and valued at more than $5M.

• Conducted daily, monthly, and semi-annual inventories to ensure accountability of all supplies and equipment resulting in zero losses.

• Responsible for the storage and inventory of medical materiel sets to include the Consequence Management set valued at more than $2M.

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