Quality Assurance Analyst

ELIZABETH HOOPER

West Palm Beach, FL 561-***-****

****.******.***@*****.*** http://linkedin.com/in/beth-hooper-a1015096 Quality Assurance Analyst/Accessibility (Section 508) Tester with Public Trust clearance that is eager to drive team success through hard work, excellent analytical skills, and willingness to take on added responsibilities to meet team goals.

Experience

October 2021 – February 2025

Senior Test Engineer, Tria Federal

• Editing of 837 EDI files, JSON formatted Referrals and NCPDP files for use in testing the Veterans Ad- ministration’s Community Care Reimbursement System (CCRS) GUI Software.

• Creation of test scripts for functional, regression, and accessibility testing utilizing Xray Test Manage- ment software integrated with Jira.

• Writing and executing SQL queries to validate data displayed in the Veterans Administration CCRS Suite of four GUI applications.

• Preforming Web Accessibility testing using Assistive Technologies and interpreting the WCAG and 508 Standards to identify accessibility deficiencies.

August 2012 – October 2021

Software Quality Assurance Analyst, DSS, Inc.

• Created test plans and test scripts for functional, regression, and acceptance testing of GUI applica- tion utilizing HPQC ALM and Tricentis qTest for the following projects/products: JunoEHR Radiology, JunoEHR Pharmacy, ONC Team, Direct Messaging, The VA Mental Health Suite, and VA Fee Basis Claims System.

• Scripted and executed SQL queries for the Direct Messaging and JunoEHR Radiology projects to vali- date data such as patient’s current vitals and exam order details.

• Collaborated with the vxVistA EHR development team on the ONC team to validate JSON generated by HL7 FHIR APIs and the resulting CDA XML documents using the HL7 Implementation Guide for CDA Release 2: Consolidated CDA Templates for Clinical Notes (US Realm) Draft Standard for Trial Use Re- lease 2.1

• Official tester for the interacting with The Drummond Group to pass the HealthIT.gov ONC Certifica- tion criteria b.1, b.2, b.6, g.2 and h.1 as part of DSS, Inc. passing and being listed in the HealthIT.gov Certified Health IT Product List (CHPL).

• Tested the Restful APIs using Postman and the GUI for the direct messaging solution utilizing the SureScripts Edge test tool to successfully pass the Surescripts (2018) Certification.

• Scripting and executing automated tests using Testing Anywhere Automation software to populate the Mental Health Suite with thousands of VistA alerts to validate the GUI could handle the load.

• Identified Section 508 Accessibility deficiencies using JAWS, Dragon Dictation, and Chrome ARC Toolkit.

• As a Subject Matter Expert for U.S. Dept of Veteran Affairs Mental Health Suite, In addition to testing the GUI and validating against the data stored in the VistA backend, I analyzed requirements and wrote user stories and acceptance criteria in Rally, Confluence and Jira.

• Led an internal team of QA that participated in the test management tool Decision and Analysis Reso- lution (DAR) Project researching 4 unique software products and reporting findings to management.

• Participated in the CMMI assessment interview which verified DSS’s Government and Product Lines are operating at CMMI maturity Level 3.

• Consistently recognized for developing and maintaining courteous and effective working relation- ships with the VistA Mumps developers and GUI developers.

• Adept in performing smoke and ad-hoc testing to uncover obscure defects. April 2011 – May 2012

Quality Assurance Test Analyst (Temp), RMS, Inc.

• Tested enhancements in STORM GUI and promoted issues to integration testing status in the com- pany’s defect tracking software (Bugtrak).

• Verified that all required reports and letters were included and functional. June 2010 – March 2011

Customer Service Representative, PGA National Resort and SPA

• Leveraged sales expertise to promote products and capitalized on upsell opportunities. August 2004 – June 2008

Software Configuration Manager, CGI (Formerly American Management Systems)

• Edited Apache Ant scripts, compiled java code, deployed and verified each new web-based testing environment.

• Configured and maintained multiple quality assurance GUI testing environments on Windows, Linux and Sun Solaris Servers.

• Performed initial build verification tests and assisted in regression testing as needed.

• Created and edited instructional documentation for internal and external government contract cli- ents.

• Performed data queries using SQL in Sybase, Oracle, and MS SQL databases to validate the data dis- played in the GUI applications.

• Quickly learned new skills and applied them to daily tasks improving efficiency and productivity. November 1998 – August 2004

Software Configuration Manager, American Management Systems (AMS)

• Compiled PowerBuilder code for test environments and performed build verification prior to release to QA team.

• Authored and edited functional process and detailed procedure documentation.

• Compiled software and database installers for release and patch testing and assisted on client instal- lations.

• Managed Lotus Notes issue tracking database and as a member of the CCB, assigned requirements and bug action items.

• Assisted in creating documents and archives for all KPAs. Participated in the interview for the SEI As- sessment Review where the SPS Program achieved CMM Level 3. May 1997 – November 1998

Software Quality Assurance Analyst, American Management Systems (AMS)

• Test Team Lead for V4.x release testing. Coordinated efforts between managers, subject matter experts and quality assurance analysts.

• Created, edited, and executed build verification, regression, integration and user acceptance test scripts to test the Procurement Desktop GUI.

• Reported defects throughout the entire Software Development Life Cycle in the Lotus Notes Inci- dent Management Database.

May 1996 – April 1997

Business Analyst, Price Waterhouse

• Supervised full and part time staff performing data entry, analysis and verification of data for the USPS Window Service Cost Study and Pack & Send Pricing Study.

• Created and maintained databases in a SAS environment.

• Wrote and edited reports and organized the distribution of client training materials. Education

T4 Public trust clearance issued by OPM March 3,2022 expires March 4, 2027 Certified Scrum Master - #00024118 – 2013

Bachelor of Science, George Mason University School of Business – 1995 Activities

For three years I assisted cooking on the DSS Chili cookoff team and volunteered at the annual Tequesta chili cook-off to support Honor Flight SE Florida, Wounded Veterans Relief fund, Operation 300, and the Renewal Coalition. I also volunteer my time setting up, manning information tables and cleaning up at other fundrais- ers for the above-mentioned organizations as needed, most recently in 2024 at the SE Florida Honor Flight Bull riding contest and dinner. Additionally, I have served as a veteran’s chaperone on an Honor Flight. Software/Tools

• VistA, CPRS

• vxVistA open source for commercial ap-

plications

• Xray Test Management software inte-

grated with Jira

• Jira/Confluence/Gliffy/Balsamiq

• HP ALM Quality Center

• Rally

• Kanban and Scrum methodologies

• Microsoft SQL SMS

• Freedom Scientific, JAWS

• Colour Contrast Analyzer for 508 Com-

pliance testing

• Tricentis qTest

• Current Public Trust clearance

• BrowserStack

• Chrome DevTools/ARC Toolkit

• Azure DevOps

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