Technical Support Accounts Payable
Resume:
Prince Sharma
Barrackpore, India ******
*************@*******.***
WWW: https://www.linkedin.com/in/mr-prince-sharma-10856b351 Summary
Dynamic accountant with a proven track record at R A PHARMA AGENCIES, excelling in financial reporting and tax optimization. Expert in accounts reconciliation and client relationship management, I consistently enhance customer satisfaction while delivering accurate financial statements. Passionate about leveraging my SAP expertise and technical troubleshooting skills to drive efficiency and success. Skills
Financial reporting, Customer support, Tax optimization, General ledger management, Accounts reconciliation, Invoice auditing, Client relationship management,
Billing operations, Travel itinerary management, Technical troubleshooting, Time management, Account reconciliation, accounting and bookkeeping, Invoice balancing, Payroll management, General ledger accounting, Data inputting, Accounts payable Payroll administration Year-end close SAP expertise Data analysis
Software Skill
Microsoft: - MS Excel, MS Word, MS Teams, PowerPoint, Filmora, Adobe Premiere, Picsart, Adobe Photoshop
Webxl6pro
Sap Logon
Shree shyam logistics tracking (Technical Support) Experience
February 2022 - Current
R A PHARMA AGENCIES (Dr. Reddy's Laboratories Ltd.) CFA - Howrah, India
Accountant
Reviewed invoices for accuracy and completeness prior to payment processing.
Maximized tax refunds by striving to obtain taxable income, deductible expenses and allowance details.
Created journal entries accurately and timely for month end close processes.
Performed general ledger reconciliations on a timely basis.
Oversaw full accounting cycle and prepared applicable financial statements.
Delivered superior level of customer service to small business clients.
Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Updated and managed accounts payable databases, employing access controls to protect data.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Completed routine maintenance and repair.
Utilized various software and tools to streamline processes and optimize performance. Chatterjee & Co - Howrah, India
Sales Agent
Enhanced client engagement by consistently addressing needs and concerns. Try & Fly - Kolkata, India
Travel Consultant
Arranged travel itineraries with specific focus on flight ticket procurement.
Managed end-to-end billing operations.
Streamlined process for train ticket bookings.
Handled day-to-day accounting tasks.
Enhanced customer satisfaction consistently.
Shree Shaym Solutions - Howrah, India
Technical Support Executive
Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
Provided technical support to customers via phone, email and remote access tools.
Resolved technical queries related to product features, functionality, installation and configuration of software applications.
Maintained records of data communication transactions, problems, and remedial actions or installation activities.
Analyzed user feedback from surveys to identify areas where improvements can be made in terms of service delivery.
Provided technical support to customers via phone, email, and online chat.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Created new accounts for customers based on their individual needs and requirements. Education and Training
LAL BABA Collage BELUR
(No Degree) Hindi honors
Wizard Tech (Ghusuri)
Advance Computer Training
Gurukul Education Academy (Sealdah)
Aviation (Ground Staff)
PMKVY (Ghusuri)
(No Degree) Computer Hardware training
Languages
Hindi, English, Bengali
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