Customer Service Work-From-Home
Resume:
LISEL
VALDEZ
About Me
Experienced Server with a passion for providing
memorable experiences to guests. Adept at upselling high-profit items and keeping pantry well-stocked
during busy periods. Committed to fostering repeat business through excellent customer service.
Experience
Served as a server at a high-end restaurant, providing exceptional customer service and ensuring a pleasant dining experience for guests. Demonstrated excellent multitasking skills by promptly managing orders, serving meals and bussing tables.
Collaborated with kitchen staff to ensure orders were prepared according to customers’ specifications.
Exceeded sales goals by upselling drinks and desserts, contributing to a 20% increase in average check sizes.
Used slow periods to restock supplies, ice, trays and delivery bags. Explained menu items and suggested appropriate options for food allergy concerns.
Cultivated warm relationships with regular customers. Server
03/2023 - Present
Casa Xabi Restaurant / Basque Cuisine
References
Mariano Codaro
Owner: Casa Xabi / Loretta
Contact
Education
Phone
*******************@*****.***
410 NW 7th Street
Miami - Florida 33136
Address
2010 – 2015
Bachelor of Law
Universidad Catolica Del Tachira
Venezuela
Verbal and written communication
Multitasking
Customer relations
Workflow coordination
Conflict and Complaint resolution
Written & oral communication
English
Spanish
Expertise
Language
Amici’s Restaurant Trattoria
Server
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Replenished food items, paper products and canned goods, to keep pantry well-stocked during busy periods.
Worked with POS system to place orders, manage bills and handle complimentary items.
Kept register accurate through correct billing, payment processing and cash management practices.
Increased sales significantly by upselling higher-end products to customers.
01/2021 - 03/2023
10201 Hammocks Blvd, Miami, FL 33196
3145 Commodore Plaza, Miami, FL 33133
Xabier Oteiza
Owner: Casa Xabi
Tony Apicella
Owner: Amici’s Trattoria
High volume dining
Staff Training
Toast & Open Table knowledge
Contact this candidate