Program Manager Management

Joseph R. Enyeart, MBA, PMP, PMO-Certified Professional

815-***-**** cell • **********@*****.*** • LinkedIn Profile PMO/Program Manager

Transforming Enterprise Operations through Strategic Leadership & Agile Innovation Certified PMP/PMO-CP Program Manager with extensive experience delivering complex programs while managing enterprise-wide budgets and driving substantial performance improvements. Strategic leader skilled in implementing Agile practices, streamlining operations, and achieving significant cost savings across large-scale programs. Proven expertise in managing IT applications and infrastructure through effective stakeholder collaboration and risk management. Demonstrated success in establishing PMO frameworks and ensuring regulatory compliance while maintaining consistently high service standards.

Areas of Expertise

Portfolio and Program Management - Project Planning - Policy Implementation - Portfolio Level Metrics Reporting - Process and Operations Management - PMO Support and Coordination - Risk Assessment and Mitigation - Performance Improvement and Streamlining - Stakeholder and Client Relationship - Employee Management - Mentoring - Cost Control and Benefit Analysis - Budgeting - Vendor and 3rd Party Partnerships - Multi-Level Communication - Technology Advancement and Improvement - Jira/LeanKit Experience - Agile - Waterfall - SDLC Professional Leadership & Program Management Achievements

Led migration to SAFe Agile practices at AT&T Cybersecurity, resulting in a 157% performance metric increase.

Managed complex Federal Government IT programs, including the US Government MTIPS Program with $34M revenue and ATT MSS Technical Operations with $5M revenue.

Implemented performance improvements at Xerox Services, achieving a 15% reduction in overtime/labor costs and a 5% increase in efficiency.

Oversaw multiple ACD call centers handling over 1 million annual inbound calls while maintaining a 90% success rate on monthly/quarterly SLAs.

Oversight of a $35M Cybersecurity budget for multiple cost centers, including project/program funding and staff resourcing to endure alignment with overall Sentara enterprise objectives and strategic vision. Executive Career Progression

Sentara Health, Norfolk, VA 2024-Current

Portfolio/ Program Manager- Sentara Cybersecurity Office of the CISO Driving program rigor and execution across Sentara's Cybersecurity Portfolio to help drive and meet overall organizational requirements and objectives. Program and Portfolio Management to execute and oversee program initiatives across the Sentara Cybersecurity and IT organization to drive effectiveness and program/project efficiency.

• Support C-Suite (CISO) with operational and program/project delivery strategic planning and develop roadmaps for new implementation initiatives to align programs and enterprise mission critical objectives.

• Implementing Agile methodologies and best practices for the Sentara Cybersecurity Division to increase productivity and provide better portfolio visibility for in flight programs and project.

• Responsible for Sentara Cybersecurity Division budgetary (CapEx/OpEx) to facilitate portfolio alignment with Sentara enterprise finance group. ($35M Cybersecurity budget)

• Improve overall project and program effectiveness throughout the multiple work streams to bring alignment between team for more efficient workflows, metric visibility and risk assessment/ identification.

• Supported the CTO (Center Transition Office) with overall organizations change management and cross collaboration with EPMO (Enterprise Portfolio Management Office) and ACOE (Agile Center of Excellence) on rolling out Agile project management initiatives.

• Creation of Cybersecurity scorecard, KPI’s and OKR’s to increase visibility or team and program/project alignment with enterprise initiatives and goals.

AT&T Inc., Dallas, TX 2013 – 2024

Associate Director Program Manager – AT&T Cybersecurity, AT&T Business Led strategic oversight of small and large-scale Federal Government cybersecurity IT programs, directing cross-functional teams and establishing core business processes. Collaborated with corporate stakeholders to assess business requirements and optimize resource allocation, driving program success through effective change management. Stewarded comprehensive program budgeting, reporting, and governance while ensuring regulatory compliance across government and corporate frameworks.

• Executed migration to SAFe Agile practices, elevating workforce efficiency and resulting in a 157% performance metric increase.

• Implemented cost-reduction strategies for MTIPS and MSS Programs, generating $100K savings in 2023.

• Optimized operational processes while managing $2M in maintenance and $3M in employee expense budgets.

• Cross Functional efforts to resolve, own, accept or mitigate program and project risks.

• Developed strategic portfolio/program roadmaps in partnership with program sponsors and Corporate PMO for Cybersecurity projects: IAM/IDM access control review and architecture, incident response planning, securing and deploying CIS benchmarks on 400 servers.

• Engineered comprehensive portfolio dashboard for senior management, tracking program vitals and financial performance.

• Secured critical resources and technical support through strategic alignment of Federal Government portfolio with corporate stakeholders.

• Directed MTIPS critical path initiatives, maintaining GSA MTIPS 2.2 standard compliance.

• Architected high-level business cases for complex Federal Government IT applications, defining requirements and budget allocations.

• Oversaw Federal Government Trusted Internet Connection physical sights and managed infrastructure server and data center teams.

• Earned financial recognition for superior MTIPS program preparedness during the 2023 MTPS ATO audit.

• Contractor at ATT from 2013-2016 with Ingenious Development.

• Programs Managed (Revenue '22FY): US Government MTIPS Program ($34M), ATT MSS Technical Operations($5M), and I-Server Development and Operations. Education

Keller Graduate School of Management, Merrillville, IN - Master of Business Administration Olivet Nazarene University, Bourbonnais, IL - Bachelor of Science in Psychology Certifications and Professional Development

• Executive Management Certificate, University of Notre Dame, Mendoza College of Business

• PMP Certification, Project Management Institute

• PMO Certified Professional, Project Management Institute

• PgMP Certification, Project Management Institute (Expected April 2025)

• PMI Agile/Waterfall Project Management Methodologies

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