Account Manager End User
Resume:
DONALD B. STOWE, JR.
Waller, Texas 77484
*********@*****.***
Career Objective
I desire a challenging position utilizing my combined skills and where my attention to detail as well as sales experience over the past years is an asset. I have worked in the service and sales industry over the past 20 years for oil and gas, power, water and wastewater, chemical and refinery as well as steel and paper. In these roles I have background in valves and automation. I am dedicated, loyal, and have a strong work ethic.
Professional Experience
11-2023/01-2025: Midstream Outside Account Manager- Setpoint Integrated Solutions
Responsibilities:
Grow and maintain customer accounts for the Midstream Oil and Gas group of Setpoint Integrated
solutions. Territory is West Texas, central Texas to Kansas to include Mont Belvieu. Provide detailed solutions to the end user for all aspects of the midstream industry. Detail products and availability to the end user to mitigate service concerns as well as new products on new projects. Products to include: ball valves, gate valves, butterfly valves, etc. Actuation to include: electric, pneumatic, and electro-hydraulic actuation.
03-2021/Present: Mag-Tech Hay Services-Owner /Operator
10-2020/03-2021: DOOLING Machine- Rexa/Hawk Technician-Freeport, Texas
Responsibilities:
Handle all aspects or repair and service regarding Rexa and Hawk actuators
Sales of Rexa and Hawk actuators parts and service
Acquisition of new customers for actuator and valve service
2011-2019: Owner – Mag-Tech Services – Waller, Texas
Responsibilities:
Own, operate and perform service on Rexa Electro-Hydraulic Actuators.
01-2011/09-2011: Rexa Technician – Val Source International – Pasadena, Texas
Responsibilities:
Handle all aspects of Rexa service for Val Source International in-house and on-site.
2006-2011: Inside Support Manager – Koso America, Inc. – Houston, Texas
Responsibilities:
Repairs of electro-hydraulic actuators and electronics throughout the U.S. being shipped to the Houston Service Center
Coordinate service for all Representatives and customers associated with Koso America
Parts shipping and receiving
Keep a running count and maintain a sufficient inventory to support repairs and service; produce parts transfers from the factory to the Houston office
Coordinate with outside vendors for any machining or production of specified parts.
Invoicing of service and repair orders while maintaining I.S.O. standards
Testing of completed units with proper documentation for possible I.S.O. audits
Technical phone support for companies such as Exxon/Mobil, Dow Chemical, Marathon Chemical and Enterprise Pipeline just to name a few
2004-2012: General Manager – Arens Service – Monaville, Texas
Responsibilities:
Handle day to day operations of the office and staff at the shop location
Handle I.T. support for all phones, camera systems, and computer systems
Handle safety compliance at shop location
2002-2005: Field Service Technician – Opex – Houston, Texas
Responsibilities:
2002-2004 – Maintenance for Reliant Energy’s high volume envelope extracting equipment
2004-2005 – Maintenance in and around the Houston area
Scheduling and performing weekly and monthly PM’s for equipment
High volume troubleshooting
Downloading data from the equipment on a monthly basis for corporate use to estimate equipment efficiency levels
Processing and downloading monthly processing reports
Install various chips, circuit boards and belts
Program equipment for various levels of processing jobs.
Qualifications
Electrical wiring for AC and DC control systems
Computer literacy skills and knowledge of leading software and hardware
Sales and Customer service experience with oral and written skills
Industrial Maintenance
General Maintenance
Warehouse/Inventory
Supervisory Experience
Military Experience
U.S. Army, D.E.P. 8/89-10/90: Attended Basic, A.I.T. and 11M School from 10/89-2/90 Deployed to U.S. Army Base in Aschaffenburg, Germany, 2/90-9/93. Duties: B.I.F.V. Driver/Gunner, Alpha Company, 4th Battalion, 7th Infantry Division: Reaction Force, Squad Leader of Dismount Troops carrying T.O.W. and S.A.W. Weapons. Special Study: Enemy weapons, vehicle, ammunitions and aircraft. Honorable Discharge
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