Technical Support United States

PROFILE

trust Quickly improvements Experienced corrective and adaptable maintain maintenance mechanical in processes and collaborative resourceful. of Engineer heavy and good relationships diesel with Self-practices. machinery, theoretical motivated with Skilled and and diesel coworkers. highly communicator practical centrifugal driven knowledge to pumps with continuously strong and of preventive ISO ability keep 9001 to abreast standard. and build of KEY SKILLS • • • • Staff Customer Project Supervision management management relations and training

• • • Budget Engineering Excellent and computer resource best practices skills estimates EXPERIENCE

Webchat Advisor (International Student s Office) 01/2021 – Present UCEDA INSTITUTE (New Brunswick, NJ United States)

• • • of Provides Prepares Assists WhatsApp Status new advice applicants and applicants mobile and for support phone through interviews to new digital students channels about such F1 as Visa Webpage Process chat, or Change email,

Head of Construction Department and Shop Services, 10/2008 – 09/2018 NEUMATICA DEL CARIBE S.A. (Barranquilla, Colombia)

• • • • • Created Created parts Created Coordinated Provided services list form the and and to technical support Technical implemented the aftermarket and resolution procedures support equipment Construction procedures of to specific the for in the whole the Department market needs for provision country assembly of customers of of services, machinery generation and for sale of of

Service Engineer, 10/2006 – 05/2008

KASTEK LTDA. (Bogotá, Colombia)

• • • • • • Assembled Made Coordinated Prepared Planned Realization warranties and spare mining of maintenance programmed corrective parts for machinery TR60, lists maintenance. personnel preventive TRO, (Terex TR100, trucks maintenance Link and Belt O&and K shovels) O&K equipment

Technical Support Engineer in Mining, 05/2005 – 05/2006 CUMMINS DE COLOMBIA (Barranquilla, Colombia)

• • Diagnosed Supervised and realization repaired of diesel preventive engines and faults corrective maintenance to diesel engines CARLOS BARROS

Address: 1501 Roosevelt Ave. M13

Carteret 07008, NJ

Phone: +1-862-***-****

*************@*****.***

• • • Verified Prepared Planned appropriate maintenance spare parts diesel lists services engines in coordination operation with the Production Engineer EDUCATION

Graduate Certificate in Management of Engineering Projects - 2014 Universidad del Norte (Barranquilla, Colombia)

Bachelor of Science in Mechanical Engineering (ABET Accredited Program) - 2005 Universidad del Norte (Barranquilla, Colombia)

High School Diploma: Academic Diploma 1999

Colegio San José (Barranquilla, Colombia)

COURSES AND CERTIFICATIONS

MAINTENANCE CLG 766A BACKHOE OF LIUGONG LOADERS MACHINARY, TROUBLESHOOTING March 15, AND 2018 FAILURE ANALYSIS,

CERTIFICATE (32 hours) December OF ADVANCED 2, 2016 FORK (Barranquilla, LIFT OPERATOR, Colombia) November 20, 2014

Servicio PUMP REPAIR Nacional HL250, de Aprendizaje, CD225 and SENA CD150 (Barranquilla, (50 hrs), April Colombia) 17, 2010.

WHEEL Ed Rice LOADER Godwin Pumps TRAINING Master (50 Technical hrs), March Service 20, 2009 (Brigeport, PA. United States)

BASIC Li Jianjun PROGRAMMING Liugong Training COURSE Manager OF PLC-(São (20 Paulo, hrs), Brazil) August 2008

Technological FAMILIARIZATION Institute MOTORS of Soledad S2000 (Soledad, 12V AND Colombia) 16V DD-MTU ELECTRONIC

CONTROL THEORY AND DDEC PRACTICE IIIV (40 hrs)ABOUT, July 13, MAINTENANCE 2007 (Bogota, AND Colombia) TESTING OF THE OFF-

CERTIFICATE HIGHWAY 2007. (Chiriguana, RIGID OF TRUCK, TEREK-Cesar, 60 Trucks Colombia) TRUCK Terex-OPERATION 100, 70, 60 (36 and hrs)45, December (36 HRS), January 15, 2006 12,

(DYNAMICS Calenturitas’ OF Mine, COMPETITIVENESS, Cesar, Colombia) Design strategies to obtain advantages ANEIAP (8 hrs), May 3, 2003 Barranquilla, Colombia

TECHNICAL SKILLS

MS Office, AutoCAD, Solid Edge, MS Project, SAMM 4.0 maintenance software LANGUAGES

English and Spanish

REFERENCES

References are available upon request

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