Customer Service Support Worker

Kunal Dodia

Cell: 506-***-**** Email: ***********@*****.***

Objective

Results-driven sales professional with extensive experience in the financial sales industry and a strong customer-centric approach. Seeking a sales position to leverage my negotiation skills and relationship-building skills to drive sales and contribute to company success.

Current Experience

Personal Support Worker

Mazerolle, Moncton, NB

December 2023 – 11 Jan 2024

•Provide compassionate care and support to clients, fostering strong relationships through effective communication.

•Utilize skills in empathy and personalized service, enhancing client satisfaction—transferable to customer relations in sales.

Professional Experience

Mortgage Specialist

4B Networks Pvt Ltd

January 2022 – August 2022

•Drove sales by managing mortgage applications and effectively coordinating between clients and the credit team.

•Utilized a deep understanding of personal finances to guide clients through the loan application process, resulting in a high approval rate.

•Processed mortgage loans, ensuring compliance with industry regulations and providing a seamless experience for clients.

Mortgage Associate

Anand Rathi Global Finance Limited

July 2021 – December 2021

•Cultivated relationships with clients, guiding them through the mortgage application process and tailoring solutions to meet their financial needs.

•Conducted financial assessments and presented various mortgage options, enhancing client satisfaction and driving repeat business.

•Maintained up-to-date knowledge of market trends to provide clients with informed recommendations, contributing to increased sales.

Sales and Customer Service Roles

Various Positions

October 2022 – November 2023

•Enhanced customer service and sales skills as a Marketing Representative, Store Associate, and Sales Representative.

•Developed expertise in assessing client needs quickly and presenting tailored solutions, directly applicable to financial sales.

•Achieved sales targets consistently by building rapport with customers and providing exceptional service.

Education

Bachelor of Commerce

Accounting and Business Management

University of Mumbai, IN

Graduated: October 2007

Skills

•Strong sales and negotiation abilities

•In-depth knowledge of financial products and mortgage services

•Exceptional customer service and relationship-building skills

•Analytical mindset with the ability to assess client needs and present tailored solutions

•Effective communication and presentation skills

References

Available upon request.

Contact this candidate