Customer Service Graphic Design
Resume:
Nicole Wilson
Experienced and hardworking with * years of customer service
Port Saint Lucie, FL 34983
*************.**@*****.***
Dedicated individual with 10 years of experience in the restaurant industry. Excellent customer service skills, a strong work ethic, and quick learning abilities —with a background in culinary arts and served in the United States Coast Guard. I studied at Palm Beach State College and graduated with an Associates degree in Graphic Design. My creativity revolves around my love for cooking and creating delicious food and baked goods. My culinary background comes from attending and learning baking and pâtisserie techniques in Le Cordon Bleu for one year and also cooking and baking for many years. As well for my military background, I am committed to giving it my all and being there for my team. I work well under pressure and have critical thinking skills. I strive to positively impact my workplace with making sure that I am punctual, reliable, and ready to work with a positive mindset. I am confident in my ability to contribute positively to to any team. I am eager to hear back from management and appreciate the consideration of my application. Thank you.
Authorized to work in the US for any employer
Work Experience
Doordash Driver
DoorDash
January 2020 to Present
Deliver food with excellent customer service. Work in an efficient and timely manner. Starbucks Barista
Starbucks-Wellington, FL
July 2022 to October 2022
Barista experience, drive through experience, cashier Pastry Decorator
Elisabetta's Ristorante-West Palm Beach, FL
February 2021 to April 2021
Prepared and plaited desserts to order. Cleaned and restocked workspace. Worked in a fast paced and high volume restaurant. Weighed out pasta, and other ingredients for chefs. Worked in salad bar and charcuterie bar. Prepared a variety of salads and prepared made to order charcuterie boards. Maintained professionalism and good work etiquette at all times. Hostess
Yolk-Boca Raton, FL
December 2020 to January 2021
Greeted guests upon entering. Followed seating according to server sections. Bussed tables when help needed. Restocked silverware, napkins, menus, coffee beans, ramekins etc. Made coffee & iced tea. Cleaned doors, countertops, swept floors. Made sure dining was clean and ready for seating. Memorized menu. Opening and closing procedures.
• Answered telephone inquiries
• Scheduled reservations
• Directed guests to their table
• Accommodated and managed large parties
• Managed customer requests
• Helped bus tables
Shift Lead
THE POKE COMPANY-Wellington, FL
July 2020 to November 2020
• Preparing made to order Poke bowls, as well as online orders.
• Managing cash and debit transactions. Closing register at end of night shifts.
• Opening/Closing of store, cleaning responsibilities, prepping food for the food line.
• Tending to customers and being knowledgeable about the menu and any other related questions or concerns.
DoorDash Delivery Driver
2018 to 2020
During this time I was looking for a job and doing DoorDash, delivering online food orders. Barback
Hole in the Wall-Miami, FL
June 2018 to September 2018
Cashier/Salad Chef
GIARDINO'S GOURMET SALADS
January 2017 to December 2017
Cashier Barista
French Bakery-Miami, FL
June 2015 to December 2016
Education
Associate's degree in Graphic Design
Palm Beach State College - Lake Worth, FL
2020 to 2022
Completed one year in Patisserie & Baking
Le Cordon Bleu Culinary Institute - Miramar, FL
June 2015 to August 2016
Skills
• Hostess
• Busser
• Customer Service
• Expo
• Host
• Organizational Skills
• Communication skills
• Fast learner
• Knife skills
• Culinary Experience
• Barista Experience
• Food Preparation
• Kitchen Experience
• Restaurant Experience
• POS
• Spanish
• Food Safety
• Food Production
• Cash Handling
• Safe Food Handling (7 years)
• Shift Management
• Cashiering
• Food Service
• Cleaning Experience
• Baking
• Guest services
• Cooking
• Coffee Experience
• Military Experience (1 year)
• Time Management
• Animal care (10+ years)
Languages
• Spanish - Expert
Military Service
Branch: United States Coast Guard
Service Country: United States
Rank: E-3
January 2023 to August 2024
Certifications and Licenses
Food Safety Handler Certificate
ServSafe
Food Handler Certification
Driver's License
Additional Information
• Bilingual English/Spanish
Contact this candidate