Customer Service International Airport
Resume:
YARED
GEBEYEHU
Culinary and
hospitality
specialist
*************@*****.***
Ethiopia
EDUCATION
Bachelor's of Arts in Hotel
Management and Certificate in
Foreign Dish Cooking
EDUCATION
Bachelor of Arts in Hotel
Management Graduated with a
CGPA of 3.49 and an Exit Exam
Result of 72%.
Certificate in Foreign Dish Cooking
SKILLS
Culinary Skills
International Cuisine Proficiency
•Food Presentation
•Menu Development
•Cooking Techniques
Hospitality Skills
•Customer Service Excellence
•Communication Skills
•Team Collaboration
•Conflict Resolution
Operational Skills
•Inventory Management
•Health and Safety Compliance
•Time Management
•Multi tasking
Additional Skills
•Cultural Awareness
•Adaptability
•Technical Skills (e.g., POS
systems)
PROFESSIONAL EXPERIENCE
Plaza priumium lounge Adiss Ababa Bole international airport, Waiter
present Addis ababa, Ethiopia
Waiter Plaza Premium Lounge, Ethiopian International Airport Present
•Delivered exceptional service to international travelers in a high-end lounge.
•Assisted with food and beverage service, ensuring guest satisfaction.
•Maintained cleanliness and supported smooth lounge operations.
Craving bar and restourant Ethiopian bole international airport, Waiter
Suit at The Grand palace hotel, Waiter
April 2021 – March 2022
Momona Hotel, Cook I
December 2019 – November 2020 Addis ababa, Ethiopia Washington hotel, Waiter
Hyatt Regency Addiss ababa,
Cooprative traning in food preparation
PROFILE
Motivated hospitality professional with 5+ years in customer service and culinary roles. Expertise in enhancing guest experiences through exceptional service and effective communication. BA in Hotel Management and training in foreign dish cooking, skilled in international cuisine preparation. DECLARATION
I declare that the information provided is true and accurate to the best of my knowledge.
YARED YISIHAK GEBEYEHU
LANGUAGES
English
Amharic - native
CERTIFICATES
National Qualification Certificate
for Hotel Operation Level 1
Certificate in Foreign Dish Cooking
Gnocchi and Fresh Italian Pasta
Preparation Award
Gnocchi and Fresh Italian Pasta
Preparation Winner
PROJECTS
Service Excellence Program,
Elevating Guest Experience in a
High-Volume Restaurant
Improved guest experience by
providing exceptional service and
enhancing kitchen efficiency, leading
to a 15% increase in customer
satisfaction.
AWARDS
Employer of the Month – Craving
Restaurant and Bar, Ethiopian bole
International Airport
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