Customer Service Data Entry
Resume:
Clio, MI *****
Angela Vaughn
Objective To obtain a position within a company where my skills and abilities can be used to contribute to the growth of the organization.
Experience 2021-Present McLaren Health Plan Flint, MI Temp Customer Service Rep
Assist Members with Account Related Issues, Customer Service 2019-2020 On The Move Inc. Flint, MI
Administrative Assistant
Data Entry, Customer Service, Scheduling
Set Appointments, Troubleshooting.
2017-2019 Blue Nebula/NGL Detroit, MI
Advance Planning Specialist
Prospect New Clients, Set Appointments, and Sales For Clora Funeral Home, As A Field Agent.
2015-2017 Diplomat Pharmacy Call Center Flint, MI
Patient Service Coordinator
Contacts Patients to Schedule a Pickup/Delivery of Medications.
Maintains Documentation of Calls.
Maintains Patient Confidentiality.
2004-2014 Swanson Funeral Home/ NGL Flint, MI
Licensed Pre-Need Manager/ Event Planning Coordinator
Sales, Prospecting, Setting Appointments.
Counsel families on pre-need and at-need basis for funeral services, Assign policies for insurance. Customer Service, Data Entry, Cash Handling, billing, customer complaints.
Interpersonal Skills Honest, Reliable, Dependable, Self-Starter, Self-Motivator, Multi-Tasking. Education 1999-1999 Michigan School of Insurance Brighton, MI
Licensed Life, Accident & Health Agent
Bonded Notary Public
Interests Singing, and church activities.
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