Partner Engineer
Resume:
professional summary
experience
Portland, OR ***11, United States
W: ****.*****.***@*****.***
API Integrations
Product Development and Design
Web Protocols, REST, GraphQL,
JSON, XML, XSLT
Generative AI tools (ChatGPT,
Bard)
Discovery and Technical Demos
Stakeholder Engagement and
Relationship Management
Project Management Methodologies
(e.g., Agile, Scrum, Waterfall)
Scrum Master and Product Owner
Postman and Swagger
JIRA and Confluence
Business Intelligence and Data
Analytics (SQL, Tableaus, Big
Query)
SSO protocols (OAuth 2.0, OpenID)
Snowflake and Mode
ETL, Dashboarding, and Reporting
Microsoft Tools (Excel, Azure
DevOps, Power BI, Power Apps,
Power Point)
Linux
Python (Programming Language)
Technical Writing
AWS, Docker, and Kubernetes
Goal Planning, Execution, and
Process Improvement
Change and Release Management
Solution Design and Innovation
skills
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neal
shultz
n s
Dedicated and efficient Partner & Technical Program Manager with proven expertise in handling all phases of product lifecycles. Works effectively with customers, senior leaders, and engineering teams to coordinate efficient development and implementation processes. Organizes rollouts for maximum customer engagement.
Offers 8+ years in software environments and top-notch abilities in leading integrations with enterprise clients. Trained in agile methodologies, web technologies, the software development lifecycle, and managing technical accounts.
Skilled at building and managing teams, coordinating resources to meet challenging deadlines, and overseeing product launches. Enjoys working in technical roles that are integrated with client engagement in order to build relationships and deliver insights, while continuously increasing program efficiency and stakeholder satisfaction.
In Time Tec Remote
July 2022 - August 2023
Technical Program Manager
Managed software development teams using agile project methodologies & regularly engaged as a product owner and scrum master
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Oversaw multiple projects centered on Hewlett Packard supplies, agriculture technologies, and state government
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Developed product vision in addition to research and development while collaborating with stakeholders to understand business requirements and translate them into actionable insights. Utilized business analytics, Python, and SQL to create data visualizations for real- time decision making
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• Determined requirement gathering, system test cases, and technical specifications Created project roadmaps defining timelines, scope, and budget in addition to coaching software engineers, designers, and business analysts to ensure that delivery and performance are aligned with expectation
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Managed the successful creation of an automated file transfer system for the Idaho Department of Corrections
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Coordinated the development of the Talos product, which utilizes AI and machine learning models for the analysis of french fry optimization
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Meta Remote / Menlo Park, CA
April 2021 - September 2021
Partner Engineer - Contract
Contracted to work with Meta API and Facebook Business Extensions, responsible for migrating all food ordering
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Ensured partners understood and successfully develop to the API and use the JavaScript SDK in order to integrate with both Facebook Page and Instagram entry points
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Analyzed and interpreted complex data sets to identify trends, patterns, and insights & created reports and visualizations for the Instagram executive team regarding progress on a weekly basis.
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• Successfully onboarded all partners during the allotted timeframe DoorDash San Francisco, CA
April 2019 - September 2020
Product Specialist
Built the integration program for the partner facing DoorDash point of sale API and led technical integrations with large enterprise clients
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education
Created partner facing API documentation for integrations in addition to technical specifications for the POS product
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• Developed a data-driven culture identifying KPIs, metrics, scope, budget, and timelines Created and maintained data sources and data models to ensure accuracy and consistency of data as well as tested API integrations with Postman, Swagger, and custom built internal tools
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Improved the product through new feature enhancements, analysis, documentation, and issue mitigation, lowering error rates by 25%
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Initiated internal processes while consistently optimizing the product, reducing integration timelines from 3 months to 6 weeks
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Oversaw the point of sale integration team, owned the product roadmap, and acted as a liaison between enterprise customers and engineering
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Fostered open communication between executive stakeholders, engineering, business development, and marketing
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Airbnb San Francisco, CA
March 2018 - April 2019
API Consultant
Managed global partner integrations as a member of the first team working with the Prohost API
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Collaborated with engineering to identify and mitigate technical issues and outages while leading daily scrums
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Assisted with the implementation and distribution of new features while applying project scope, timelines, and budget for integrations
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• Created user stories, use cases, acceptance criteria, and technical specifications Identified integration milestones and metrics for continual optimization in addition to conducting research on best practices to maintain a stable and secure integration environment while enhancing partner engineering
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Communicated with partners with regular technical meetings, provided sample code, tested API calls and builds, as well as wrote API documentation
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AODocs San Francisco, CA
November 2016 - March 2018
Solutions Engineer
• Provided technical solutions for existing and prospective customers in the APAC region Assisted with integrations for the AODocs platform for Google Drive file management enhancements
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Onboarded new product features, migrated data from local servers to the AODocs platform, and trained customers with G-Suite implementations
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Coordinated with research and development to identify, characterize, and resolve back-end incidents
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Worked with product to gather requirements for new features, led implementations, and collaborated with sales to ensure best possible customer engagement continuity
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Google (via Vaco) San Francisco, CA
November 2014 - November 2016
Technical Product Operations
Led both Web and Android integrations for the Instant Buy API & organized the hiring and training of the partner operations team
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Assisted with the roll-out of new features, expanded and improved documentation, and managed technical relationships with partners
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Built and deployed sample code for developers, collaborated with engineering to resolve bugs, test builds, and develop internal tools.
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• Automated integration and UI testing using Espresso for the Android Platform Bachelors of Science - Environmental Science
University of Oregon, Eugene, Oregon
Certified Scrum Master
Certified Scrum Product Owner
Certified PMI
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