Peer Support Case Management
Resume:
Micah Ingram
I am an accomplished Human relationship specialist seeking a career path in service
to individuals within the following categories: peer support, the homeless community, individuals fighting addiction, child/adolescent or LGBTQ outreach & counseling that specializes in social/emotional learning skills. I am looking for an opportunity where I can apply my passion for serving the community and utilize my professional and real-world experience to help others reconstruct their lives & improve & redefine the quality of their daily interactions & personal relationships.
Denver, CO 80220
***********@*****.***
Professional Summary
I believe it is part of my purpose to serve others with the same integrity and dedication that I would desire for myself and those closest to me. I believe that relating to human beings on a basic human level while showing a genuine interest in their lives, allows for open and raw communication that may not otherwise be achieved day to day. My personal life experience and understanding of the human condition enables me to make life long connections with individuals from all ages and walks of life. Willing to relocate to: Denver, CO
Authorized to work in the US for any employer
Work Experience
Care Navigator
Advance pathways [aurora day resource center]-Denver, CO November 2024 to Present
• Providing breakfast and lunch for unhoused individuals
• Providing hygiene items such as soap, shampoo, toothbrushes, etc.
• Assisting guests by connecting them to case management on site that can help find them housing resources, help with identification etc
Counselor/Student Advisor
Triloge people group-Denver, CO
December 2023 to Present
I assist in maintaining relationships with the students, grade 9-12 at Adams City highschool in the Mindfulness Space room. We are a small group of adults who have the privilege of having unconventional relationships/conversations with the students at ACHS. Our goal is to help guide them from a social/ emotional standpoint and curriculum that essentially provides the students with the necessary tools & knowledge to navigate their often complex and blossoming personalities, their peer relationships and academic endeavors. We offer support, a listening ear and guidance, stemming from our personal lives, lived experience and desire to foster competent and confident future leaders. Program Assistant
Youth Empowerment Agency-Denver, CO
August 2023 to November 2023
I assist the classroom lead at Adams City middle school within the Refocus room. It's a room where kids can come and take a break if they're feeling overwhelmed or just need to talk to an adult about what's going on in their lives. We give kids a safe space to speak their mind and offer helpful suggestions for them to navigate problematic situations that they might encounter. Peer Support Specialist
Mental Health Center of Denver-Denver, CO
September 2022 to July 2023
Helping clients rebuild, restructure, and reorganize their lives after making the positive first step out of active addiction. To be their support system and a positive, proactive source of encouragement as they make the brave and difficult strides to revolutionize their lives and start with a new purpose and direction into today's society
Care Navigator
Mile High Behavioral Healthcare-Aurora, CO
January 2021 to September 2022
Assisting the homeless community with resources to improve the quality of their daily lives and boost the morale and productivity of their individual situations. Dealing with situational case management. Addiction counseling. Compassion fatigue workshops. General empathy and understanding regarding communication and relationships with those who have been displaced, addicted, and essentially forgotten.
Certified Technician
Valvoline Instant Oil Change-Nashville, TN
April 2013 to 2017
1. Changing oil
2. Tire rotations
3. Transmission flushes
4. Radiator flushes
5. Wiper installation
6. 4x4 package
7. Differentials
8. Filter replacement
9. Air filter replacement c
10. Customer service S
11. Selling techniques.
Production and Quality Control Manager
Amazon Warehouse BNA3-Murfreesboro, TN
October 2012 to April 2016
1. picking items
2. packing items
3. receiving items
4. data Input
5. problem solving
6. gift wrapping
7. supervising a small team within my department
8. Experienced with providing ( as needed ) support within any of the warehouse departments "floaters" Detail Specialist
Turtle's Truck Wash-Oak Grove, KY
October 2010 to July 2012
1. Washing the entire truck ( Cab & Trailer
2. Waxing
3. Acid shine
4. wheel shine
5. engine cleaning
• Customer Service Turtles truck wash serviced most Military & Civilian vehicles . Advertisement via CB Radio
Personal Assistant to Real Estate Broker • Keller Williams SE Keller Williams Realty-Denver, CO
2010 to 2010
Answering phones customer relations. Scheduling appointments. Data input. Exceptional and well- rounded in customer and team engagement, creative problem-solving, and diverse work environments. Ability to learn and adapt to new processes quickly while maintaining accuracy and professional integrity.
• Arranged meetings for Supervisor/ Agent
• Provided support for Real Estate Agent/ Supervisor
• Carried out receptionist duties such as answering phones and directing clients, customers, calls and visitors
• Completed clerical tasks including filing and scheduling
• Ordered office supplies
• Kept track of all incoming and outgoing mail
• Assisted with data entry
• Disseminated inquiries to appropriate departments Education
3 years of college credits in Audio Engineering/ Mass Communications / Recording Industry
Middle Tennessee State University / University of Tennessee @ Chattanooga/ Pellissippi state community college - Tennessee
August 2022
Skills
• Organizational skills
• Communication skills (2 years)
• Presentation Skills
• Addiction counseling (3 years)
• Stocking
• Curriculum Development
• Driving
• Classroom experience
• Crisis Management (1 year)
• Management
• Microsoft Office
• Behavioral therapy
• Leadership
• Writing skills (10+ years)
• Program Management
• Food preparation
• Social Work
• Customer service
• Teaching
• Event Planning
• Heavy lifting
• Personal assistant experience
• Mental Health Counseling
• Quality control
• Child & Family Counseling
• Research
• Group Therapy
• Computer skills (3 years)
• Motivational Interviewing
• Patient monitoring
• Customer relationship management
• Supervising Experience (1 year)
• Mentoring
• Conflict Management (2 years)
• Computer Networking
• Google Docs
• Supervised learning
• Behavioral Therapy (2 years)
• PTSD Care
• Classroom management
• Organizational skills (7 years)
• Microsoft Word
• Microsoft Excel
• Experience with children
• Crisis Intervention
• English
• Child & family counseling
• Behavior Management
• Behavioral Health
• Administrative Experience (4 years)
• Individual / Group Counseling (1 year)
• Negotiation
• TeachingCurriculum Development
• Case management
• Intake Experience
• Relationship management (10+ years)
• Unsupervised learning
• Childcare
• Program Development (1 year)
• Addiction counseling
• Cognitive Behavioral Therapy
• Cashiering
• Adolescents
• Relationship management
Certifications and Licenses
CPR Certification
Present
CPR/First Aid Certified / HMIS Certified
April 2022 to Present
Driver's License
Substitute Teaching Certification
November 2023 to November 2024
CPI Certification
Contact this candidate