**Casey Ward**
*** **** ***** **, **********, TN 38450
Phone: 931-***-****
Email: *********.****@*****.***
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**Professional Summary:**
Resourceful professional with a keen aptitude for web-based research and the ability to uncover information others might overlook. Skilled in utilizing AI tools and crafting precise prompts to elicit the most efficient responses. Seeking to transition into a tech-focused support role to leverage these skills and enhance organizational intelligence.
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**Professional Experience:**
**AI Research Specialist**
*Freelance*
*2021 – Present*
- Conduct extensive web-based research to gather and synthesize critical information for various projects and clients.
- Utilize AI tools to streamline research processes, ensuring quick access to pertinent data and insights.
- Develop and refine prompts to optimize AI tool performance, enhancing the quality and accuracy of results.
**Sales Representative**
*PepsiCo/Frito-Lay*
*2004 – 2014*
- Managed 37 key accounts with a focus on maintaining customer satisfaction and relationship management.
- Implemented inventory control strategies, handling weekly product stock of $18,000 to
$30,000.
**Sales Consultant and Service Advisor**
*Greenway Motors*
*2014 – 2016*
- Adapted to the automotive industry with new sales techniques and customer service approaches.
- Enhanced customer loyalty through personalized service and expert advice on automotive solutions.
**Sales and Service Specialist**
*Toyota & General Motors*
*2016 – 2020*
- Strengthened industry expertise by engaging with leading automotive brands.
- Provided customized vehicle solutions to meet customer needs, thus improving overall service delivery.
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**Education:**
**Associate's Degree**
Northwest Shoals Community College
- Scholarship Athlete in Baseball
**High School Diploma**
Collinwood High School
- Graduated in Top 20 of Class, 1997
- Recipient of the "Presidential Academic Achievement Award" 1990
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**Skills:**
- Expertise in web-based research and information retrieval.
- Proficient in AI tool utilization and prompt generation for optimal responses.
- Strong problem-solving and analytical thinking abilities.
- Excellent communication skills, with a focus on detail-oriented service delivery.
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**References:**
Available upon request.