Medical Assistant Service Representative

Maha Jaber

Dearborn Heights, MI 313-***-**** **********@***.***

Objective: Dedicated and highly motived professional with a strong background in communication, operations, consulting, management and finance. As a goal-oriented team player, my goal is to offer extensive experience in financial, customer-service and operational performance to serve as a catalyst for positive change.

Education:

Davenport University – 1997 – 2001 Bachelor of International Business and Management

Certifications:

NHA certified Medical Assistant

Unifi Services Above Wings Oct. 2021 – Present

Redcoat/Supervisor –

Responsible for leading the collaborative work effort of over 75 employees with twenty-plus flights per day at Detroit Metropolitan Airport.

Maintain productive business relationships with DOA, FAA, DOT, TSA, Detroit police and FBI. Ensure station accountability for internal and external regulatory matters.

Built partnerships with contractors/vendors providing operational support, implementing process improvements, and sustaining service excellence.

Insurify Insurance Agency Feb. 2018 – April 2019

Customer Service Representative –

Promote insurance to customers who need insurance. Network with potential customers.

Educate customers on each type of insurance coverage and make recommendations based on their needs.

Evaluate current insurance policies and recommend additional coverage when needed.

Maintain all insurance documents in a confidential way.

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