NATALIE MENDES ** Irving Street
Brockton, MA ****2
*****************@*****.***
EXPERIENCE
Residence at five corners, South Easton — Nursing home volunteer
* Contributed to a positive atmosphere within the nursing home by consistently demonstrating kindness, empathy, and respect towards four residents and staff members.
* Promoted resident well-being by offering empathetic companionship and fostering meaningful conversations to enrich their daily experiences.
* Assisted in the strategic planning and execution of recreational programs designed to enhance resident morale and social engagement.
* Collaborated with nursing staff to streamline daily operations, leading to increased efficiency and enhanced resident care.
Outpatient Signature Healthcare, Brockton — Medical Assistant
* Collected and documented comprehensive client medical histories, including medication details, symptoms, and allergy information.
* Handled telephone inquiries by responding to calls, delivering accurate office information, and directing requests to the appropriate staff.
* Prepared lab specimens for diagnostic evaluation.
* Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnosis.
Brockton Neighborhood Healthcare, Brockton — Medical Assistant
* Sanitized, restocked, and organized examination rooms and medical equipment to ensure a clean and efficient environment.
* Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
EDUCATION
Southeastern Regional Technical Institute, South Easton — GED
Graduated June 2024
Massasoit Community College, Brockton — Associates of Art
Graduated June 2024
SKILLS
* Dementia Care
* Medication Reminder
* Emotional Support
* Meal Preparation
* Feeding Assistance
* Patient Care
* Vital Signs Monitoring
* Specimen Collection
* AWARDS
* CPR certification
* OSHA certification
* HIPAA Compliance
LANGUAGES
Cape Verdean Creole