Security Clearance Technical Support

Kandace C. Rowe

Security Clearance: TS/SCI with FS Poly

571-***-**** *******.*.****@*****.*** www.linkedin.com/in/kandacerowe

SharePoint Developer (Web Developer)

Technology Solutions Cost Savings Time Management Customer Service Problem Solving Web Technologies

Accomplished technology leader with extensive expertise in delivering innovative solutions that drive cost savings and enhance productivity. Adept in the full Software Development Life Cycle (SDLC), including requirements gathering, technical specification development, application programming, testing, and documentation. Proven track record in system engineering and administration, complemented by robust experience in web application development and technical support for high-stakes government projects. Security Clearance: TS/SCI with FS Poly

Expert in leveraging technology to optimize client operations – Demonstrate proficiency in utilizing advanced technology to streamline client operations, achieving substantial cost reductions and enhancing time efficiencies.

Proficient in managing complex projects from inception through execution – Oversee projects from initial planning to final execution, with an emphasis on system engineering, web technologies, and technical support.

Areas of Expertise

System Administration Web Design Graphic Support Technical Training E-Learning Microsoft SharePoint System Integration Software Development Lifecycle (SDLC) Technical Specifications Budget Analysis Application Programming Technical Documentation SQL Databases Web Application Development SharePoint Designer

Professional Experience

Cornerstone Defense

Software Developer December 2024-Present

Designed/developed a Ticketing system

Designed/developed a File Transfer request system.

Designed/developed a PowerBI dashboard of Insider Threat statistics

Leidos Inc.

Software Developer June 2022 – June 2024

Designed/developed an IC-wide SharePoint website and branded site using HTML 5, CSS, JavaScript and Bootstrap.

Upgraded and supported a Leave Calendar application, ensuring seamless integration with HR systems and optimizing employee leave tracking processes. Conceptualized, branded, and launched multiple Confluence sites, delivering consistent and user-friendly knowledge-sharing platforms across the organization.

Architected and deployed a comprehensive phone card solution, streamlining telecommunication processes.

Administered and maintained a Splunk site, including the development of comprehensive help documentation, which facilitated streamlined data analytics and improved user self-service capabilities. Partnered with UI/UX designers to refine and enhance logo designs and website graphics, ensuring a cohesive user experience.

Increased website use by revitalizing inactive SharePoint site collection, creating an extranet website with Bootstrap branding, automating help desk workflows, and implementing metadata tagging, webscraping, and data analytics.

Secured 100% customer satisfaction and repeat business by developing a comprehensive Program Management Site featuring an Action Tracker tool. This solution streamlined the tracking process through automated workflows, enabling the Program Management Office to complete all projects on time during its first award year.

JNG Technologies

Senior Software Engineer April 2021 – May 2022

Delivered 100% customer satisfaction and received written recognition by executing two consecutive software migrations from SharePoint 2010 to 2013, and then to SharePoint 2016, within a tight three-month timeframe.

Achieved 100% customer satisfaction from Senior Management by developing key applications—including a Talent Profile application, Hiring Manager portal, Training portal, and Panel Volunteer Registration application.

General Dynamics Information Technology

Senior Software Engineer October 2018 – April 2021

Earned the DVV Fanfare Friday award for exemplifying five core values—Accountability, Collaboration, Continuous Improvement, Inspired Leadership, and Professionalism—by successfully migrating a 27-site SharePoint collection from 2013 to 2016 during COVID, adhering to a self-imposed schedule despite restricted work conditions.

Achieved 100% customer satisfaction and cost savings by developing software applications, including an HR award tracking tool with SharePoint Designer workflows, a Vault Combination tracking tool, an Action tracker tool for senior management, and PowerBI reporting while acquiring a ServiceNow instance for Lotus Notes.

General Dynamics Information Technology

Senior Software Engineer December 2017 – March 2018

Developed key applications, including a Spend Plan/Budget Tracker with workflows and custom .aspx pages, an Identity Card Tracking tool, a Software License Tracking tool, and a Peer Award Nomination application, enabling customer to streamline budget tracking, prevent software license expirations, and automate identity card renewals.

Ensured a seamless and secure upgrade from SharePoint 2010 to 2013 by managing migration process without issues, rebranding site to be appealing and 501(c) compliant, and maintaining site usability for the customer.

Department of State

Training Coordinator March 2016 – September 2017

Served as Point of Contact to the Government of Kenya (GoK) Cyber Forensics Lab and created laptops with appropriate software to surf the Dark Web for law enforcement investigation purposes. Designed and implemented an intra-office SharePoint site using SharePoint 2010, SharePoint Designer 2010, and JavaScript.

Successfully achieved a 100% improvement in tracking training classes and associated budgets by developing a SharePoint solution that automated the training approval process and replaced a manual Excel-based system.

Enhanced program efficiencies and increased Kenyan participation in Anti-Terrorism initiatives by managing and supporting two Foreign Service Nationals while coordinating with Kenyan police, military, and cyber professionals.

GH Engineering

SharePoint Developer September 2014 – November 2015

Used the full functionality of SharePoint 2010 out-of-the-box features to customize and develop SharePoint solutions for team collaboration. Developed custom SharePoint solutions using SharePoint Designer 2010, Microsoft Access, JavaScript, jQuery and InfoPath to extend SharePoint functionality to automate processes.

Developed user guides and developer guides to assist with knowledge transfer; established computer-based training videos using Adobe Captivate. Built rapport with customers and identified additional positions needed as well as qualified candidates to build a successful client team. Operated as a self-contained business unit.

Early Career Experience:

Booz Allen Hamilton, Price Waterhouse Coopers (PwC), Electronic Data Systems (EDS), American Management Systems, Raytheon, CENTRA Technology, BAE Systems, CACI, Knowledge Link, and Federal Government

Education

Marymount University – Master of Business Administration in Finance

Marymount University – Bachelor of Business Administration

Certifications

Project Management Professional (PMP) – Currently Studying

ServiceNow Fundamentals (2020), Microsoft Azure Foundations (2020), and AWS Cloud Practitioner Essentials (2020)

Additional Training: SharePoint Branding, Certified Ethical Hacker, WD Info Pak® Technology Certificate, Web Development Certificate, Certified Agile ScrumMaster, and ITIL Foundation

Technical Skills

Web Development: HTML, CSS, JavaScript, and Bootstrap

Tools & Platforms: SharePoint 2010, SharePoint 2013, SharePoint 2016, SharePoint Online, Confluence, Adobe Illustrator, Adobe Photoshop, Adobe Captivate, Joomla, and RWD Info Pak

SharePoint: SharePoint Designer, SharePoint 2010, SharePoint 2013, SharePoint 2016, SharePoint Online, Nintex Forms & Workflows, Microsoft InfoPath, SP EasyForms

Reporting & Analytics: PowerBI and Splunk

Scripting & Automation: PowerShell

Databases: SQL Server, Lotus Notes, MongoDB, Oracle, and MYSQL

Cloud Platforms: Microsoft Azure and Amazon Web Services (AWS)

Integration: ServiceNow instance for Lotus Notes Database Migrations

Design: Adobe Suite, Adobe Illustrator, Adobe Photoshop, and Adobe Fireworks

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