Product Designer Ux

Ursula Singleton

www.ursulasingleton.com password:TaylorSwift2024!

**************@*****.***

443-***-****

Product Designer Service DESIGNER

Product Designer with extensive experience in creating web sites, jorney mapping, and service blueprints. Previous work for CINQCARE and Conifer Health Solutions using: Figma, Axure, Balsalmiq, Illustrator, Photoshop, Visual Studio, bootstrap, HTML, CSS. Experience with A/B testing and usertesting.com.

Core Competencies

•Journey Mapping

•Figma/Axure/AdobeXD

•AI

•userflows/workflows

•User Research

•Service Design

•Mock-Ups & Wireframes

•User Experience Design

•prototypes

Professional Experience

DEPT OF SOCIAL SECURITY/LEIDOS/BGSF (HYBRID) OCTOBER 2024 TO PRESENT

UX Designer

•Created Facillitator Guides, Scenarios, notes, summaries, presentations.

•Assisted in user-testing via Government Zoom.

•Analyzed data and provided recommendations.

•Used A/B testing to evaluate designs.

CINQCARE/GAVS/RIMM (HYBRID) OCTOBER 2023 TO OCTOBER 2024

Product/Service Designer

•Created user journey maps, service blueprints, personas, prototypes and mockups.

•Created complex user flows and designs.

•Created mobile prototypes, new products and project consolidation/merge designs.

•Led weekly design meetings.

•Used A/B testing to evaluate designs,

•Worked with developers, managers, business analysts, customer relations analysts, and other stakeholder.

VIEMED (REMOTE) FEBRUARY 2022 TO APRIL 2023

Product Designer

•Created original e-commerce mockups in Figma for web, Android, and iOS.

•Created complex user flows and designs.

•Created a monthly scheduler, redesign for patient applications, and project consolidation/merge designs.

•Led weekly design meetings.

•Used A/B testing to evaluate designs,

•Worked with developers, managers, business analysts, customer relations analysts, and other stakeholder.

EXPERIS(DELL COMPUTERS) REMOTE AUG 2021 TO FEB 2022

UI/UX Designer

•Created newsletters in Figma.

•Created newsletters in Sharepoint.

•Evaluated user feedback on usertesting.com

CONIFER HEALTH SOLUTIONS ANNAPOLIS, MD JUL 2013 TO SEP 2020

UI/UX Designer

•Created complicated layouts and interaction/interface designs for health-oriented dashboards and applications using HTML CSS/ Visual Studio, Git repositories, VSTS .

•Crafted original Proof of Concepts using Photoshop, Illustrator, and Axure. Gathered user requirements, screen designs and design recommendations.

•Fashioned the look and feel, layout of the Participant Portal themes, Client Portal, and other applications.

•Developed mock-ups and responsive website using Bootstrap and SASS/LESS.

•Tested co-workers' MVC applications for bugs and errors. Utilized an Active Directory to analyze data to provide technical support to existing applications. Did usability testing in formal and informal settings.

•Worked in an angular.js environment.

Education

Master of Business Administration - Marymount University

Bachelor of Science, Biology - The University of Tampa

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