Customer Service Quality Control
Resume:
Jaina
Gamayo
*******@*****.**
m
Miami Beach, FL
33141
SUMMARY
Personable administrative professional dedicated to cultivating positive
client, staff and management connections. Highly-developed
communicator with outstanding skills in complex problem-solving and
conflict resolution. Expertise in resource allocation and schedule
management.
Hardworking and reliable employee with extensive background operating
cash registers, stocking merchandise and providing excellent customer
service. Highly organized, proactive and punctual. Works well within team
settings.
SKILLS
« Payment Collection « High-energy attitude
«Check processing « Stock management
e Merchandise Restocking © = Quality Control
* Customer Service « Multi-Task Management
« Scheduling « Active Listening
«Follow-up skills « Product Sales
¢ Coordination + Brand Awareness
EXPERIENCE
Customer Service Cashier
Hollywood, FL
Bakers Delight/ Feb 2020 to Sep 2023
« Greeted customers and provided friendly customer service.
« Operated cash registers to process payments for goods and services.
« Balanced cash drawers at the end of each shift.
« Maintained cleanliness of the checkout area by sweeping floors,
emptying trash cans.
« Resolved customer complaints in a professional manner.
« Stocked shelves, racks, cases, bins, and tables with new or
transferred merchandise.
« Greeted customers and responded to informational requests.
« Refilled and rotated items on shelves to maintain well-stocked
inventory.
* Stocked shelves with items from back stock area.
EDUCATION AND TRAINING
Associate of Applied Science: Pre-Law
Miami Dade College Mar 2023
Miami, FL
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