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Elizabeth Thiel

UW Credit Union

Financial Specialist Aug 2022-Jan 2025

●Open checking, savings, money market and loan accounts

●Inter-department problem solving for members

●Account updates, teller, safe and cash handling

●In and outbound calls for Business, Organization, IRA updates

●Inbound calls, customer service problem solving, making payments, going over account history, transferring to internal departments, while adhering to quality control metrics

Advanced Animal Hospital

Receptionist Dec 2021-May 2022

●Opening and closing branch per schedule

●Warmly checking in and out guests and pets

●Cash handling, and printing receipts

●Obtaining pet medical history from external veterinary offices and updating paperwork

●Lobby sanitizing and maintenance

Care.com

Caregiver Jan 2013-Aug 2022

●In person care

●Transportation to and from grocery shopping, laundry, exercise and socialization

Limitless Possibilities

Program Coordinator May 2014-August 2017

●Managing staff at first level of hiring, coaching and discipline

●Detailed monthly reports on clients and updated medical records

●Primary contact for client's care team, family, and doctors

●Scheduling, attending and transporting to clients’ appointments

●Coordinating and filling in holes in schedule

●Crisis intervention for coverage at primary site as well as others in the region

●Rotating on call weekends

Freelance

Job Skills Life Coach July 2010-June 2014

●Work 1:1 with person with disability, family and care team

●Utilize positive strength focus and trauma informed care

●Prompting daily living, domestic, organizations and independent living skills

●Transporting for grocery shopping, laundry and to and from activities and part time job

●Research on connecting with local events and experiences

Education

University of Wisconsin, Milwaukee

Youth work Certificate continuing education, 2011

University of Wisconsin, Milwaukee

Bachelor of Science, Criminal Justice, Human Welfare

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