Customer Service Warehouse Worker
Resume:
Mohammed Mai
Brooklyn. NY, *****
*********@*****.***
Summary of Qualifications
Bilingual customer service-oriented professional with experience in customer service and store operations. Adept at handling customer inquiries, processing transactions, maintaining cleanliness, and ensuring customer satisfaction. Skilled in communication, problem-solving, and working in fast-paced environments. Seeking a rewarding opportunity to utilize my skills and contribute to the efficient operation of a facility.
• Bilingual; English & Arabic Languages
Key Skills & Competencies
Customer Service & Communication
• Assisted customers with product selection and inquiries.
• Provided friendly and efficient service to enhance customer satisfaction.
• Resolved customer concerns professionally and efficiently.
• Followed written and verbal instructions from managers.
• Responded to customer inquiries in a prompt and courteous manner.
• Greeted customers upon arrival, providing a positive first impression of the company.
• Assisted customers with efficiently packing their items, demonstrating organizational skills. Sales & Cash Handling
• Processed cash, credit, and digital payments accurately.
• Maintained a balanced cash register and managed financial transactions securely.
• Recommended products and promotions to drive sales.
• Operate cash register and handle cash and credit card transactions
• Quickly and accurately calculated and returned change for cash transactions.
• Counted money in cash drawers at beginning and end of shifts to ensure accuracy. Safety & Store Maintenance
• Ensured a clean and organized work environment.
• Followed store policies and health regulations to maintain a safe space.
• Assisted in stocking and inventory organization.
• Followed all food safety and sanitation procedures established by the company and other regulatory agencies.
• Cleaned shelves, floors, food preparation areas, machinery, and emptied trash cans,
• Unloaded daily deliveries and made sure deli display cases were organized and fully stocked with fresh food.
Work History
08/2024 – 11/2024 Customer Service Rep. Grocery Deli Brooklyn, NY 04/2024 – 07/2024 Cleaner Grocery Deli Brooklyn, Ny 08/2023 – 03/2024 Cashier Grocery deli Brooklyn, NY Education
Al-Eslah Al-Raed Schools Complex, Nouakchott, Mauritania
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