General Manager Associate

Sekou S. Charles

*** ****** **. ■ Nashville, TN *7216

Home: 615-***-**** ■ Cell: 615-***-****

Email: *************@*******.***

Objective

Seeking a challenging position that will combine my professional experience as a manager to lead workforce as well as analyze and manage budgets to ensure a successful outcome.

Work History

Three Casks Restaurant

FOH Manager, Nashville, TN 7/2021-Present

Manage 2.5-million-dollar new craft drink/craft food concept

Manage 35 FOH employees including bartenders/servers and weekly scheduling of staff

Forecast weekly budgets with a climbing sales volume of $75,000/week

Daily cash reconciliation, hiring and training of all FOH staff

Taziki’s Mediterranean Café

Assistant General Manager, Nashville, TN 9/2020-7/2021

Oversaw operations of a high paced Greek quick serve concept with 25 employees

Forecasted weekly budgets of $45,000 weekly sales

Responsible for workforce retention

Zoe’s Kitchen

General Manager, Brentwood, TN 8/2019-3/2020

Increased catering revenue by 5% by establishing committed relationships

Raised restaurant standards by scoring a 100 Health Dept. score

Forecasted weekly budgets with a sales volume of $30,000 a week

Collectively made Brentwood Zoe’s Kitchen a healthy choice among competitors

Au Bon Pain

Associate Manager, Nashville, TN 1/2018-8/2019

Analyzed results and trends and address areas of opportunity

Prepared employee work schedules based on restaurant and seasonal needs

Executed the corporate training plan for all staff

Built relationships with community partners

Wild Eggs

General Manager, Nashville, TN 2/2016-5/2017

•Overseen food preparation and recipe specs

•Assisted guests and handled customer feedback

•Hired, trained, and monitored staff

•Prepared daily, weekly and quarterly reports and cash reconciliation

Cracker Barrel Old Country Store

Associate Manager, Nashville, TN 8/2012-1/2016

•Overseen $3.7 million dollar restaurant and retail operation

•Maintained supply cost and budget monthly

•Responsible for interviewing, hiring and retaining good quality employees

Newk’s Express Café

General Manager, Nashville, TN 3/2011-6/2012

•Overseen operations of a $2.5 million dollar new fresh food concept

•Manage 60 employees & 3 associate managers & coordinated monthly schedules

•Forecasted weekly budgets with a sales volume of $50,000/week

•Implemented innovative catering menu with delivery service option

Achievements

•Reduced waste of product by 3% with strict monitoring of quality food control and kitchen staff

•Increased revenue by 5% utilizing innovative marketing tools

•Kitchen of the Quarter 2004 and increased employee retention

•Increased to-go sales by 5% from expected goals

•Changed the behaviors and cultures to obtain highest health inspection scores

Education

Bachelor of Science, Business administration Marketing and Management

Tennessee State University, Nashville TN 1997

Contact this candidate